Deposit Verification Specialist

Title: Deposit Verification Specialist

Department: Deposit Operations

Reports To: Deposit Processing Services Manager

Job Grade: 8

FLSA: Non-Exempt Last Modified: 03/03/2025

It's a Job ... only better!

At UKFCU, we're more than a Credit Union - we're a community, and we've been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we're dedicated to making a real difference in the lives of our members and employees alike. If you're looking for a workplace where you can grow, make an impact, and have fun while helping others, UKFCU is the place for you!

Why This Role Matters

As a Deposit Verification Specialist, you will play a key role in ensuring the integrity, accuracy, and compliance of deposit operations. You will collaborate with multiple departments to verify account transactions, maintain compliance with regulations, and enhance operational efficiency. Your expertise in deposit products and policies will support both internal teams and the overall member experience. By proactively identifying discrepancies and ensuring compliance with applicable regulations, you will contribute to the reliability and security of UKFCU's financial operations.

What You'll Do

Deposit Verification & Compliance:

• Review and verify new member and account information on core to ensure proper structure and alignment with any related documentation.
• Reviews and verify maintenance requests to ensure accuracy and alignment with related documentation.
• Ensure compliance with policies, regulations, and best practices related to deposit operations.
• Verify transactions on closed, dormant, and active accounts, ensuring accuracy and reporting discrepancies.
• Monitor deposit holds, promotional rates, and bonus payments, requesting corrections as needed.
• Serve as a subject matter expert (SME) on deposit verification and compliance requirements.

Support & Collaboration:

• Assist internal teams by researching deposit operations, providing guidance, and troubleshooting issues.
• Work with IT and vendors to enhance core processing functions and resolve technical concerns.
• Support audits by gathering documentation and responding to regulatory inquiries.
• Assist in IRS reporting corrections and compliance reviews.

Process Improvement & Reporting:

• Maintain discrepancy logs and recommend training improvements for deposit accuracy.
• Process member requests such as stop payments and check verifications.
• Review flagged transactions to mitigate risk and ensure compliance.
• Assist in periodic updates to rates, distributions, and procedural changes.

Training & Development:

• Assist in updating procedures, workflows, and system enhancements for deposit verification.
• Support department projects by engaging in testing, documentation, and compliance reviews.
• Communicate professionally when addressing errors or process improvements with employees.
• Provides backup support to Deposit Operations Specialist positions.

Who You Are

Experience & Education

• Two or more years of similar or related experience in the financial services industry.
• High school diploma or equivalent.
• Preferred experience with new deposit account documentation and legal documents (e.g., POA, trust documents).
• Strong knowledge of Excel or Smartsheet.

Skills & Strengths

• Strong knowledge of deposit products and account services.
• Excellent problem-solving skills with a high attention to detail.
• Ability to collaborate effectively across departments.
• Excellent communication skills and the ability to convey effective constructive feedback.

Key Traits

• Detail-oriented and analytical in reviewing account details, transactions and identifying discrepancies.
• Proactive in seeking opportunities for process improvements and compliance enhancements.
• Adaptable and able to manage multiple priorities efficiently.

What's In It for You?

• Competitive salary and industry-leading benefits
• Opportunities for professional growth and leadership development
• A chance to make a lasting impact on our members and the organization's future

Legalese

Equal Opportunity Employer

UKFCU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

At-Will Employment

Employment with UKFCU is deemed "at-will," which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands

This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You'll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment

You'll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

_________________________________________________________________________________________________________

The Credit Union leadership recognizes that to achieve its vision and mission, it must embed the values of Diversity, Equity, and Inclusion (DEI) in all aspects of the Credit Union's work. Together, the staff, membership and communities are diverse and as such, the Credit Union must reflect and respect that diversity. The Credit Union's leadership recognizes and believes when an organization's leadership and staff are representative of the people that it serves, it can better meet its vision and mission. Further, the Credit Union leadership believes that it benefits when diverse perspectives are represented, respected and included among the discourse and decision-making that takes place at the Credit Union, and with and among its staff, membership and communities.

Applications are only accepted through our online application system. However, if you need assistance with any part of the application process or are unable to apply online because of a medical condition or disability and need an accommodation, please contactrecruiting@ukfcu.orgto let us know the nature of your request. Please note, UKFCU accepts only employment applications that are complete and received by the Office of Human Resources by the specified deadline for each opening.

This position allows for an optional hybrid work arrangement which includes a combination of both in-office and remote work arrangements. (Maximum of two days remote, three days in-office). To be eligible for the program, employees must complete a minimum of 90 days of continuous, regular employment, be in good standing, and submit a formal hybrid work application prior to being eligible for hybrid work, pending supervisor approval. Work schedules will be established by the employee's supervisor according to business needs. Working locations and schedules may be altered at management discretion.