New

Account Manager

Medica
401(k)
United States, Minnesota, Minnetonka
401 Carlson Parkway (Show on map)
Mar 04, 2025
Description The Account Manager II is responsible for building relationships with new clients while maintaining existing client base, coaching clients on all aspects of Medica's programs/products and client implementation. This role partners with Account Executive and Sales Relationship Manager to provide consultation and education to the client on all aspects of Medica's programs including operational processes, commercial products, contract and regulatory compliance, and administrative service design. This role will work with both self-funded and fully insured clients and will be responsible for the effective and timely resolution of service issues. Qualifications: Bachelor's degree or equivalent experience in related field 3+ years of related work experience beyond degree Relevant experience includes Account Management, Group Health, Benefits Administration, Human Resources, etc. Minnesota Accident/Health License or the ability to obtain within the first 90 days of employment Skills and Abilities: Ability to communicate externally (Brokers, group administrators, etc.) Strong interpersonal skills (listening, mentoring, motivating) Collaborate and partner cross-functionally (Operations, Leadership, Account Executive, Sales Relationship Manager, etc.) Insurance or Healthcare industry knowledge and demonstrated proficiency in working with health plans Exceed client and broker partner expectations through proactive communication and best-in-class service Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments Responsible for collaborating with the Sales team to successfully on-board and integrate new clients Serve as liaison for clients and internal stakeholders This position is an Office role, which requires an employee to work from the Minnetonka office, on average, 2+ times per week. The full salary range for this position is $55,600 - $95,300. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)