Senior Product Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Mar 05, 2025 | |
|
OverviewMicrosoft is leading the security industry with enterprise and cloud-based security products. Our team is at the forefront of this, with a focusonMicrosoft Defender for Cloud (MDfC), Microsoft Sentinel, Azure Network Security (Firewall, DDOS, WAF), Cloud Data Security, and Microsoft Defender for IoT.We sit between our developers and our customers; and it's our job to create deep engineering relationships with the field, our customers, and our partners. We are looking for a Senior Product Manager to play an important role in shaping our products. This Role will focus on Microsoft Sentinel, Defender XDR, CoPilot for Security and the Unified Security Operations Platform. Our Mission: Help our customers get secure and propel ourservicesto cloud scale. #MSFTSecurity
ResponsibilitiesEngage with strategic customers to collect their unmet or unknown needs and market opportunities for enhancements or development of multiple feature areas via qualitative and quantitative analysis. Share insights and trends that will impact product evolvement.Own or partner with others in driving business impact across the organization and tracking success criteria and performance metrics and provides clarity on fundamentalsDig deep into the technologies as a SubjectMatterExpert, building experiences across multiple feature areasRecognize our customers' needs, and how these needs drive or don't drive deployments/usage, and what blockers existWork closely with engineering, sales, and support teams to handle customer inquiries and incidents raised through customer interaction channels by addressing questions directly or routing to the appropriate resource and tracking to resolutionInfluence and engage with cross-functional internal partners, senior leadership, and other key stakeholders to gather input and garner support for product/service vision, strategy, and roadmap for multiple feature areasHelp our customers understand how to validate successful deployments and to interpret detections and alertsTell the customer story and technical feedback internally to engineers to drive the evolution of our productsContribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, etc.Contribute with creating customization samples such as Azure Logic Apps playbooks, Workbooks (dashboard), PowerShell scripts, ARM templates for Azure Policy to enable customers to operationalize product usage in their environments Understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc.Keep your demo/lab environment up to date to perform experiments to test hypothesis, provide effective demonstration, problem solving, and learning | |