Revenue Operations Manager

Keyfactor
parental leave
United States, Ohio, Independence
6150 Oak Tree Boulevard (Show on map)
Mar 05, 2025
About Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Revenue Operations Manager Location: United States; Remote Experience: Mid-Senior Level Job Function: Business Transformation Employment Type: Full Time Industry: Computer and Network Security Job Summary At Keyfactor, RevOps is not just an operational partner- we're driving real growth by uniting every team around data-driven strategies and empowering our organization to execute flawlessly. The Revenue Operations Manager will play a key role in our growth. They will be a strategic and hands-on leader responsible for managing, optimizing, and continuously evolving our go-to-market (GTM) engine. They will not only partner with GTM teams but collaborate closely with nearly every function-from Product Management to Finance and beyond-to ensure the GTM engine is aligned with business objectives and scalable across the enterprise. They will lead initiatives from problem identification through to solution design, implementation, and ongoing support, ensuring a seamless experience for every end user. Applicants must hold US citizenship or US permanent resident status. Job Responsibilities End-to-End Project Leadership: Drive the complete lifecycle of RevOps initiatives-from identifying challenges, aligning them to business objectives, designing innovative solutions, building and testing systems, to launching and enabling end users-ensuring smooth adoption and continuous improvement. Strategic Process Optimization: Own and refine GTM processes and systems to align with evolving business objectives, ensuring efficiency, scalability, and accuracy in revenue reporting and forecasting. Cross-Functional Collaboration: Work directly with end users and partner with systems experts, sales enablement, analysts, and various business units to tailor GTM processes and systems that meet the diverse needs across the company. Performance Monitoring & Issue Resolution: Oversee GTM performance metrics, proactively troubleshoot complex challenges, and resolve escalated issues, maintaining data integrity for actionable insights. Adoption of Best Practices: Champion best practices by developing comprehensive training programs and documentation, empowering end users and stakeholders to fully leverage the systems and processes. Minimum Qualifications, Education, and Skills High School diploma, or equivalent experience. Strong business and technology acumen. Experience managing or participating in cross-functional projects. Strong knowledge of Microsoft Operating Systems and products. Significant experience in a similar role. Strong company software technology knowledge. Significant Salesforce experience. Proficient in Microsoft Windows and Office. Strong oral and written communication skills. Strong organizational, multi-tasking, and time management skills. Strong collaboration skills within a team and other areas. Strong interpersonal skills. Strong analytical skills. Self-motivated with the ability to manage projects to completion with minimal oversight. Able to thrive in a fast-paced, deadline-driven environment. Demonstrated ability to influence, motivate, and mobilize team members and business partners. Ability to use original thinking to translate goals into the implementation of new ideas and design solutions. Travel Requirements: Up to 10% travel time required. Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month). Comprehensive benefit coverage, paid for by the company for you and your dependents (US). Generous paid parental leave (US). Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Unlimited time off (US) and competitive time off globally. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings - followed by group gatherings. Our Core Values ^{Our core values are extremely important to how we run our business and what we look for in every team member:} Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make "it" happen. Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice