MAC-CONCIERGE

Sparrow Health System

United States, Michigan, East Lansing

Mar 05, 2025

Job Opportunity

Job ID:47976 Part-Time: Friday 8:30 am-6:00 pm, Saturday 9:00 am-3:00 pm, Sunday 9:00 am-3:00 pm
Description:

Positions Location: East Lansing, MI

Job Description

General Purpose of Job:

Concierge is the lead on the Concierge Desk at the MAC. Their main purpose is to sign members and guests up for programming for all programs the MAC offers.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

Greeting each Members and Guests
Accept ownership and responsibility
Maintain knowledge on current club programs
Scheduling/reserving courts
Sign-up for program registration
Problem solving
POS Transactions
Answering phones, paging, and placing calls to VM
Great Customer service for both members and guests.
In depth knowledge of Club Automation software at the MAC
Handles POS daily
Assists with POS and Concierge desk training to Caregivers.

Job Requirements

General Requirements	* CPR * First Aid
Work Experience	* Minimum one year experience as a concierge caregiver or desk attendant.
Education	* High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program
Specialized Knowledge and Skills	Required: * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. Preferred: * Must have great customer service skills and ability to communicate well with people.

Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family
Service/Support/Skilled Maintenance
Requirements:

Shift	Days
Degree Type / Education Level	High School / GED
Status	Part-time Non-Benefit Eligible
Facility	Michigan Athletic Club
Experience Level	New Grad