Workforce Development Manager

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life

Community Life (CL) is The Community Builders (TCB)'s place-based model that uses healthy and stable housing as a platform for connecting our residents to services, community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders, CL helps create pathways to opportunities in early education, economic mobility, youth development, community engagement, voting registration, healthy living, and resident leadership.

About Choice Neighborhoods Implementation Grant (CNI)

The Choice Neighborhoods Implementation grant leverages significant public and private dollars to support locally driven strategies that address struggling neighborhoods with distressed public or HUD assisted housing through a comprehensive approach to neighborhood transformation. Local leaders, residents, and stakeholders, such as public housing authorities, cities, schools, business owners, nonprofits, and private developers, come together to create and implement a plan that unleashes the full potential of communities by revitalizing severely distressed public and/or assisted housing and catalyzing critical improvements in the neighborhood, including businesses, services, and schools. The Choice grant aims to ensure residents can experience personal and professional transformation, while the physical landscape of the community also transforms. We will achieve these goals by ensuring families are stable in their housing and connected to programs and resources in the areas of education, workforce development, financial education and asset building, and health. Additionally, community engagement and community building activities are essential to building resident trust and creating a culture of accountability and responsiveness.

Position Description:

Reporting to the Director of Community Life- Cleveland, the Workforce Development Service Manager develops and coordinates workforce development services and opportunities for residents living at Woodhill Station West (WSW), Woodhill Center East (WCE), and legacy residents who remain relocated off-site. The Workforce Development Manager will connect residents who are seeking employment, post-secondary education, or other career options to employers, vocational training programs, hire education programming, or workforce development community partners. The role also includes working directly with residents on job applications, resumes, interview preparations and other tips for successfully securing and improving employment to foster financial stability.

Workforce Development Manager duties

* In close collaboration with the Community Life Service Coordinators and Community Life Senior Manager, identify residents who need support accessing workforce development/education resources and opportunities * Engage with residents to identify their needs and make referrals to appropriate community partners based on those identified needs

* Support residents with one-on-one coaching related to creating a resume, completing job applications, interviewing skills, etc.

* Build and sustain strong relationships with workforce development partners, education and financial community resources including local workforce development board

* Lead efforts to build out Workforce Development pilot program

* Stay informed of employment fairs and hiring events and ensure they are marketed/communicated to residents

* Collaborate with local housing authority to promote Family Self Sufficiency program for eligible residents

* Create events/programming to support workforce development/economic mobility efforts

* Meet with residents to obtain feedback about workforce development partners and programs and use feedback to adjust partnerships and strategies as needed

* Manage budget allocated for economic mobility and workforce development support

* Document all engagements in CL Connect

* Work with data team to monitor outcomes, measure effectiveness of programs and support, and adjust strategies as needed

* Other duties and responsibilities as requested TCB succeeds with diverse and inclusive teams The

Knowledge, Skills and Abilities: * Experience working with families of diverse backgrounds, and issues relating to securing and sustaining employment and financial mobility * Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services * Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but, not limited to, residents, senior staff, volunteers, interns, and community partners * Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies * Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners * Excellent communication, organization, problem-solving and writing skills * Knowledge of federal, state and local policies affecting housing is a plus. * Ability to work some weekends and evenings is required Education & Experience: * Bachelor's degree with a focus in social work, human services, public health, or community development * At least 5+ years of overall professional experience working with people in housing or human services agencies required * Knowledge of the local workforce development, post-secondary education, and financial education resources * Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs * Previous engagement, communication and collaboration with people of diverse socioeconomic and cultural backgrounds preferred * Experience working with partners and site team members to implement programs and initiatives

*Note: this is a 4-year grant funded position which will be extended based on future funding.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders is an equal opportunity employer.