New

Program Director/Creative PM IV

Cox
$108,800.00 - $181,400.00 / yr
parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Georgia, Conley
Mar 06, 2025
PROJECT MANAGER IV/PROGRAM DIRECTOR We're looking for someone who knows how to lead project management teams and complex creative accounts in a way that builds business AND blows minds. If you're that kind of leader and creative cohort, a person who truly loves planning complex creative programs and managing the day-to-day play-by-play of creative accounts, seeing them through from the starting gate to the finish line, then you might be Cox's next Creative Project Manager IV/Program Director. You'll lead capacity planning, develop and manage project managers, and map out the most complex creative program scopes, timelines and budgets. You'll field questions and concerns from stakeholders along the journey. You'll bring your famous attention to detail, dedication, experience and leadership to every opportunity. If being a lead maestro of many moving parts and paving the way for next-level creative with passion sounds like your sweet spot, then settle in and keep reading. We'd love to tell you more. What You'll Do Our client services team and clients will love having you partner with them as you listen to their aspirations, navigate their needs and make sure our creative team delivers for them. You'll lead quarterly and annual capacity planning. You'll lead a team of project managers who appreciate your expertise and leadership. You'll assess the scope of work of our most complicated projects to make sure everyone is on the same page with deliverables, budgets, and outcomes. This includes keeping a keen eye on the budget so you can explain cost factors to the client, taking care of their dollars and ours and serving as point of escalation with client partners and account leadership for errors, problems, and challenges that need extra support. You're the expert in identifying potential risks and developing contingency plans across multiple projects. Proactive at problem-solving, anticipating and addressing issues before they impact client partner project timelines or creative quality and skilled in leading project post-mortems to capture insights for future improvements. And our creative team will love having you partner with them so they can continue to cook up creative magic. Responsibilities: Lead PM team in quarterly and annual campaign/project planning for Ideabar's largest internal and external clients Manages RFP/opportunity response workflow + budget (including spec work) Ensures alignment between estimates and SOW detail in all client proposals Ensures all client architecture structures and campaign architecture structures meet Financial, Account + Project Management needs Manages consolidated AOR/program/campaign timelines Ensures successful Marketing Plan and initial program/campaign execution Oversees that all client engagements are on-quality (tactical), on-time and on-budget Oversees the consistent successful facilitation of client engagements Manages PO approvals above specified dollar amount Maintains + monitors overarching client budgets and schedules monthly Owns client-facing agency advocate communication Ensures adherence to pertinent client contract requirements Maintains deep understanding of agency AOR workflow Reviews populated pricing template for existing priority clients Manages assigned Project Managers Manages individual and department utilization(s) and realization(s) of assigned PM team members Helps to recruit, hire and develop staff and support ongoing departmental training initiatives and resources. Core admin and trainer for agency project management system Establishes and enforces streamlined workflows of agency project-related processes Identifies best practices and develops new systems/processes/tools for complex integrated client projects. Establishes agency capacity plans for use against ongoing assessments of agency staffing needs in relation to client work in progress Oversees coordination of project quality assurance reviews to ensure highest quality deliverables Maintains professional internal and external relationships that meet company core values Highest Level Tasks: Client Intake Calculates program/campaign/project margin and notifies Account Director With Account Director, leads internal client download meeting with integrated team Discovery/Strategy/Planning Leads quarterly and annual scoping and capacity planning, in partnership with PM 2s and PM 3s. Partner with Account leads on annual strategic planning: new business proposals and RFPs, developing scope estimates, timelines and management of spec work. Reviews and approves initial AOR/program/campaign architecture within approved technology Reviews and approves initial AOR/program/campaign estimates Participates in Discovery Workshop(s) with client, as applicable Reviews and approves high-level Marketing Planning budget breakdown Reviews and approves revised budget breakdown + reallocations Reviews and approves fast track SOW estimates + timelines for priority clients Program Execution Develops accurate level of effort estimates for large-scale, complex and custom projects in partnership with PM 2s and PM 3s. Approves PM-specific areas of program/campaign creative brief(s) Oversees scope development for program/campaign scoping for team members and provides guidance on timelines and budgets on priority campaigns. Reviews/approves complex program/campaign SOW estimates + timelines Reviews and approves ongoing budget reallocation recommendations Approves all change orders above specified dollar amount Program Administration Manages up to 12-month forecasting; and pacing of work as led by Group Account Director. Participates in billing/revenue recognition meetings, as necessary Reviews suggested labor write off amounts and reasons Reviews suggested expense write off amounts and reasons Reviews monthly and quarterly write off reporting for clients Reviews their client profitability reporting and makes recommendations for improvement Participates in client account review for their clients Admin Participates in Account Mapping sessions Performs 1:1s with direct reports Leads performance appraisal process for direct reports Reviews and participates in performance appraisal process for assigned PM team members Reviews estimating discrepancies and implements estimating improvements for their client group Provides account-level reporting and analytics. Analyzes burn reporting, monitors pacing, etc. Finalizes project templates in approved technology Leads daily creative standups and weekly priority meetings for assigned clients. Manages overarching account health, consolidated program budgets, including attending monthly account health or revenue recognition meetings. Guides project team through ambiguous projects by providing clarity to gray areas. Deep knowledge of AOR workflow. Drive innovation in project delivery, collaborating with cross-functional teams to explore new ideas, process enhancements and technologies. Completes timesheet daily Approves assigned Project Management team members' timesheets New Business Development (future state secondary to delighting existing clients) Scopes and estimates RFP/opportunity budget / timeline Participates in RFP/opportunity working session Reviews creative brief deliverables and populates timeline + budget (for RFP/opportunity spec work) Participates in creative briefing, communicating timeline + budget What's in it for you We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Minimum Qualifications: Bachelor's degree in a related discipline and 8 years experience in project or program management, ideally within a creative agency or inhouse marketing department . The right candidate could also have a different combination, such as a master's degree and 6 years experience; a Ph.D. and 3 years experience in a related field; or 12 years experience in project or program management, ideally within a creative agency or inhouse marketing department. Marketing agency experience Skilled in developing program/campaign work breakdown structures, creating timelines and driving successful execution of programs/campaigns, on-quality, on-budget and on-schedule Experience with Agency Project Management systems such as Workamajig and/or Workfront Skilled in collaborating with team members to create program/campaign estimates aligned with proposed scopes of work Skilled in program/campaign and project financial management and analysis Skilled in successfully managing programs/campaigns with multiple complex projects, components and deliverables Experience managing RFP/pitch process Experience managing and successfully developing direct reports Associated Skills/Capabilities: Customer Focus Interpersonal Communication Relationship building Consultation Strategic Problem Solving Critical Thinking Strategic Thinking Data Gathering and Reporting Scoping and Planning Process and system Knowledge Managing conflicting priorities Collaboration with intent Stakeholder management Data Analysis Budget Management Vendor Management Emotional Intelligence Time Management Prioritization Innovation Driver Preferred Qualifications: PMP Certification Who We Are: About Cox We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. USD 108,800.00 - 181,400.00 per year Compensation: Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.