Capture and Proposal Content and Writing Specialist, DentaQuest

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Location: We support US flexible working arrangements in the contiguous 48 states.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

The Content and Writing Specialist role is accountable for working with team leaders to develop strategy, content, and written materials to be used across multiple channels, both internally and externally. His/her work supports Business Development growth goals and partnership pursuits including the management of writing assigned Portfolio (subset) of health plan/state new business and retention proposals, market engagement assets and collateral, and presentation development.

The Content and Writing Specialist is responsible for staying on top of new opportunities, prioritizing and managing that stream of information for his/her assignments, and leveraging learned knowledge from competitive intelligence, sales, government relations and capture proposal management channels, to maximize content messaging and impact for audience. He/she will be skilled at writing persuasive, thought provoking, detailed and meaningful content that motivates conversion with potential partners, informs the larger organization, celebrates successes, and drive awareness of our mission, capabilities, and efforts to external stakeholders. He/she should constantly seek ways to improve offerings that compel partners, evaluators, and stakeholders.

How you will contribute:

• Create and design compelling written communications and collateral to sell business and inform external and internal stakeholders

• Manage and draft request for proposal (RFP) responses that address all stated requirements to ensure full compliance with client requests

• Research, write, edit, and organize ideas that translate into optimizing points for any given proposal and/or section

• Assist in the review of RFP requirements and scope of work to determine the information needed for specific proposals

• Support and drive the development of images, infographics, videos, and other rich media that support content, presentation and collateral impact and story

• Leverage existing assets, content libraries to simplify and optimize for alternative content and collateral creation.

• Create content that meets industry and state-based compliance and regulatory requirements.

• Work in collaboration with marketing to ensure that all content is consistent with our brand voice, style and tone.

• Stay up-to-date with industry, market, and content trends and drive the creation of new process and techniques to incorporate into process, innovation and response themes

• Manage content workflow, including internal stakeholder and legal/compliance review.

• Participate in multiple projects simultaneously, working to ensure projects are delivered on time

• Use critical thinking techniques to overcome obstacles and write original content, set effective expectations, manage change, escalate issues, and proactively seek resolution.

• Track content effectiveness: analyze, review and report on large projects to assess what worked and what were challenges, and provide recommendations

• Other duties as needed or required.

What you will bring with you:

Required:

• Bachelor's Degree or equivalent experience in Marketing and Sales or other related field.

• 3-5 years in marketing and/or content creation role, 1-2 years in a management position.

• Understanding of industry and overall business, attention to detail, ability to adapt technical details to clients and internal staff, good communication and human relation skills.

• Strong written and verbal communication skills; Strong interpersonal skills.

• Excellent grammar and editing skills

• Organized, extremely attentive to details, and able to prioritize tasks appropriately.

• Strong analytical and decision-making abilities, relying on extensive experience and judgment to plan and accomplish goals.

• Ability to troubleshoot and solve complex technical problems.

• Ability to work under pressure and changing priorities.

• Ability to lead, direct and manage the work of others.

• Ability to motivate a team to produce quality work within tight timeframes and simultaneously manage several projects.

• A wide degree of creativity and latitude is expected.

• Some overnight, out-of-state travel

• Attends additional training as requested/deemed necessary

Preferred:

• Experience and knowledge of Medicaid

• Experience with project management software and methodologies

• Hands-on experience with Adobe Creative Suite

• Knowledge of digital marketing platforms such as HubSpot, Sprnklr, CRM tools.

• Knowledge of AP Style

PHYSICAL DEMANDS:

• Incumbent must be able to communicate effectively.

• Requires overall light physical effort (up to 25lbs.)

• Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal compute).

• Ability to travel or move about within and outside serviced facilities required.

• Incumbent works primarily in either a private or shared office environment.

Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more

• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account

• A flexible work environment with a friendly, caring, collaborative and inclusive culture

• Great Place to Work Certified in Canada and the U.S.

• Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range: $64,400 - $96,600

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

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Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran