Party Host (Manager on Duty)

The Town of Erie Parks & Recreation team is looking for the life of the party! The Party Host will manage a multitude of rental types at the Erie Community Center and park shelters. Our Party Hosts will need to be personable, friendly, responsible and great with visitors of all ages. A great Party Host will be value organization, safety, and fun!

The Party Host will also be responsible for the maintenance and tracking of equipment, facilities, and other items associated with the events. The duties include, but are not limited to, engaging with guests, offering assistance, and participating in activities during birthday parties, events, and rentals to ensure a memorable experience. This position normally follows established routines and will also respond to unusual situations or matters requiring immediate attention.

All staff are expected to adhere to the Town's mission, vision and values of TRUE.

ANTICIPATED WORK SCHEDULE:

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  Our ideal candidate will be available to work weekends, and other times of the evening/day during scheduled events.

  
  

Part-time to include mornings, afternoons, nights, and weekends as needed; not to exceed 130 hours/month on average. Schedule may vary depending on program specific needs.

THIS POSTING WILL REMAIN OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME. PLEASE ENSURE YOUR APPLICATION IS COMPLETE FOR CONSIDERATION.

DUTIES AND RESPONSIBILITIES:

Manager Duties

• Assist the Coordinator in performing daily duties in a variety of recreation and rental operations. This includes, but is not limited to, shelter rentals, rentals, and birthday parties at the Erie Community Center
• Act as Manager on Duty and lead or assist with rental operations and aid in internal and external rental events
• Provide exceptional guest service to all guests. Respond to information requests, comments, and complaints from the public
• Maintain work area, facilities, equipment, and reports
• Set up, tear down of event related equipment required, including but not limited to tables, chairs, tents, trash cans, signage, decorations, photo booth and other event/rental related items
• Attend and participate in staff meetings and trainings
• May assist with training staff or volunteers
• Ensure the safety of guests and program participants by enforcing all rules and policies with staff and guests while creating a fun environment. Report safety concerns as needed
• Remain composed and makes sound judgments in any emergency or non-emergency situation. Respond to emergency situations, administers first aid, CPR, or other medical attention as needed, and complete incident reports
• Maintain frequent communication with staff within the Community Center and Division and reports any issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed
• Provide direct supervision for staff during birthday parties, events, and rentals
• Communicate program information or needs to the participants, parents, and/or community members
• Organize and facilitate games and/or activities
• Manage event supply inventory to include preparing and collecting supplies, monitoring inventory, and making recommendations for new purchases

Town Wide Expectations/Duties

• Serve as a professional ambassador of the Town by maintaining a professional image, a team-based collaborative approach and high ethical standards
• Inspect facilities and program areas to ensure a safe environment. Report safety concerns as needed
• Interpret, communicate and enforce all Department, Town, County, State and Federal policies and procedures within areas of program responsibility
• Complete all required safety trainings in a timely manner and ensures staff compliance
• Develop and accomplish goals and objectives to support the Department and Town mission

Other/Miscellaneous

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  Perform other related work as required and assigned

  
  

MINIMUM QUALIFICATIONS

• Must be a minimum of 18 years of age.
• High School Diploma or GED preferred.
• One (1) year related customer service, recreation or related experience preferred.

A combination of education and experience may be considered.

CERTIFICATES/LICENSES/REGISTRATIONS

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  Ability to obtain CPR, AED and First Aid certifications within three months of hire

  
  

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: To perform this job successfully, an individual must demonstrate basic knowledge of event equipment use and maintenance, facilities, operations, supplies, and anticipates event operational needs. Knowledge of applicable federal, state, and local laws, regulations, ordinances, and policies, including safety regulations also required.

Skills in: Providing outstanding customer service to a diverse guest population; positive and professional working relationships with all Town staff and the community, may include instruction, communication of rules and regulations and enforcing policies; time management; presenting verbal and written information; the use of standard office equipment, computers, and various software programs; problem solving; following and enforcing all rules, regulations and policies; recognizing safety hazards and sanitation issues and notify supervisors; safely operate a variety of recreation related equipment; remaining composed in emergency situations and working effectively under stressful circumstances; performing CPR, First Aid, and AED

to level of certification.

Environmental Factors:

Work is performed in a standard indoor/outdoor event environment. Work may involve competing demands, performing multiple tasks, working to deadlines.

Physical Factors:

While performing the duties of this job, the employee is frequently required to sit or stand for extended periods of time and occasionally lift storage boxes and other event supplies and equipment of 30lbs or more. Work may be physically demanding when setting up or tearing down event equipment.

BENEFITS:

All Part-Time employees receive the following benefits:

• Free membership to the Erie Community Center
• Access to the Town's Employee Assistance Program (EAP)
• Colorado Sick Leave (1 hour of accrued, paid leave per 30 hours worked, up to 48 hours per year)
• Childcare benefits, including 10% discount to any KinderCare location in Colorado

Eligible part-time employees may participate in the following additional benefits:

• Robust Medical, Dental and Vision plans
• Supplemental Accident, Critical Illness and Hospital Plans
• Employee Discount Program through Benefits Hub
• Employer sponsored wellness program, including employee-based fitness classes

EEOC: The Town is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history), veteran status, marital status or any other status protected by federal, state or local law. This prohibition includes unlawful harassment or discrimination based on any of these protected classes. Unlawful harassment includes verbal or physical conduct, which has the purpose or effect of substantially interfering with an individual's work performance or creating a severe, intimidating, hostile or offensive work environment. This provision applies to all employees, including directors, supervisors, co-workers, and non-employees such as residents, members of all boards and task force groups, contractors, vendors, consultants, etc.