Overview To assist with managing, planning and oversight of first line technology risk management functions for the Real Estate Lending (REL) Division to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations. Plan, develop, and implement technology operational risk frameworks, methodologies, policies, standards, and procedures to ensure effective quality control and audit procedures. Ensure operational risk programs align with strategic business initiatives, achieve business and quality objectives, mitigate risk, and enhance operating procedures. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training. Responsible for overseeing, identifying, evaluating, and mitigating technical risks associated with projects, systems, or technologies within an organization. This role combines technical expertise, risk management skills, and leadership to ensure that technical risks are managed effectively, safeguarding the company's operations, data, and reputation. Intrinsically motivated to work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities
- Establish Risk Assessments and Controls Testing to evaluate control effectiveness, identifying control failures, issues and event management, facilitating risk and compliance remediation, reviewing internal and external audits, and regulatory requirements over technology risk
- Develop and implement tools, methods, and programs to identify and mitigate technology operational and regulatory risks
- Manage and partner on efforts to identify and develop innovative, creative, and strategic initiatives for process improvements to sustain and improve risk in REL
- Lead the assessment of technical risks in existing systems and upcoming projects. Evaluate technologies, infrastructure, and processes for potential vulnerabilities and failure points
- Conduct in-depth analysis of risks related to software, hardware, cybersecurity, data integrity, and operational processes
- Develop and implement mitigation plans to reduce identified technical risks. Collaborate with engineering, IT, and product teams to execute risk mitigation initiatives effectively
- Provide clear, concise reports to senior leadership, outlining key technical risks and mitigation progress
- Serve as Subject Matter Expert for all technical risk-related matters including incidents and risk impact
- Ensure that all technical activities are compliant with regulatory requirements and internal governance frameworks
- Lead ongoing risk management improvements through process optimization, technology upgrades, and staff training
- Assess and manage risks associated with external vendors and third-party services
- Work closely with the security team to ensure that technical incidents related to cybersecurity are identified, evaluated, and mitigated
- Promote a culture of risk awareness and proactive risk management throughout the organization
- Prioritize risks based on business impact, and work with stakeholders to design and implement mitigation strategies
- Advanced knowledge of risk management principles, frameworks (e.g., ISO, NIST, COSO), and regulatory compliance requirements
Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related technical field
- Significant experience in risk management, IT, cybersecurity, or a related technical field
- Proven experience managing large-scale technical projects with high levels of risk
- Significant knowledge of IT systems, software development, cloud technologies, and cybersecurity best practices
- Advanced knowledge of technology operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives
- Experience in risk assessment methodology and systems
- Experience in managing audits working with internal audit and external examiners
- Advanced knowledge of, and proficiency in, data analysis, reporting, and operations research
- Ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis
- Considerable experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants
- Experience in managing risk and/or compliance related activities in financial services or other relevant industry
- Advanced knowledge of applicable federal and state laws, rules, and regulations
- Experience demonstrating thought-leadership, initiative-taking, decision making and creativity in solving business problems.
- Experience managing multiple priorities independently and/or in a team environment to achieve goals
- Advanced leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment
- Advanced analytical/quantitative, reconciliation and deductive reasoning skills
- Advanced skill developing and implementing programs
- Advanced skill building effective relationships with all levels of staff, management, stakeholders, and vendors, through rapport, trust, diplomacy, and tact
- Advanced verbal, written, interpersonal, and presentation skills to communicate clearly and concisely technical and non-technical information to all levels of management
- Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Desired Qualification(s)
- Master's Degree in related field or equivalent combination of training, education and experience
- Working knowledge of NCUA and FFIEC regulations, COSO, COBIT, NIST, and other risk frameworks a plus
- Knowledge of Navy Federal's services, products, business processes, applications, and functions
Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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