Enrollment Rep. - Onsite - Meridian, ID

TEKsystems
$18.50 / hr
life insurance, paid time off, sick time, 401(k), retirement plan
United States, Idaho, Meridian
Mar 07, 2025
Join Our Team as an Enrollment Representative! About Us: We are a leading organization in the health services industry, dedicated to providing exceptional customer support and innovative solutions. Our team is committed to excellence and making a positive impact on the lives of our members. Position: Enrollment Representative Pay: $18.50/hr Location: Meridian, ID Workplace Type: On-site Schedule: Monday to Friday, 8am-5pm Contract Duration: 90 days (with potential for extension) Job Description: As an Enrollment Representative, you will be responsible for managing enrollment and billing activities for new and renewing members. This role requires attention to detail, strong computer and phone skills, and the ability to work in a fast-paced office environment. Key Responsibilities: * Process membership activities by establishing records, changing, coding, and entering data. * Review applications for completeness and ensure compliance with underwriting regulations. * Reconcile daily income by researching and adjusting membership records and reconciling paid bills/coupons. * Send correspondence and collect premiums on delinquent accounts. * Maintain eligibility and billing on the Facets system. * Respond to telephone, written, and electronic inquiries related to enrollment and billing. * Perform quality checks on enrollment processing transactions and provide input for workflow and training improvements. * Ensure all documents are properly coded and prepared for the Image/Archive System. * Maintain knowledge of federal regulations including HIPAA, COBRA, and ERISA. Top Skills - Must Haves: * Customer support * Data entry * MS Office Suite Secondary Skills - Nice to Haves: * Customer service * Customer care * Call center experience Additional Skills & Qualifications: * 1-3+ years of experience in an office environment, preferably in insurance, health industry, general office, basic accounting, banking/finance, or complex call center. * Digital literacy, including proficiency with Microsoft Office Suite, data entry, and typing. * Preferred experience with Facets and other industry-specific software programs. * Strong problem-solving skills and the ability to follow established workflows. * Excellent communication and coordination skills with internal and external departments. * Knowledge of HIPAA, COBRA, and ERISA regulations. Employee Value Proposition (EVP): We offer a supportive work environment with opportunities for growth and development. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and paid time off. Interview Information: * Virtual Zoom with hiring leader * Expected Interview Date: 3/14/2025 * Expected Start Date: 3/24/2025 Join us and be a part of a team that values excellence and innovation. Apply today to make a difference in the lives of our members! Pay and Benefits The pay range for this position is $18.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Meridian,ID. Application Deadline This position is anticipated to close on Mar 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.