Analyst - CSU Certification

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Title: Analyst - CSU Certification

$59,384 - $81,806.40 / Posted Thru: 3-15-2025

Location: Hybrid - Must live and work in Michigan

Purpose: This position functions as a program analyst to help implement the Crisis Stabilization Unit (CSU) programming statewide, for both children and adults. It recommends the certification and re-certification of CSUs and conducts site visits when necessary. It investigates complaints, possible CSU certification rule violations, and recommends sanctions. The position provides support and technical assistance on the CSU certification process to certified CSUs and entities seeking to become a CSU. The position will help monitor CSU compliance with program data submission and help produce reports of CSU service utilization to support leadership in identifying opportunities for improvement and for the purposes of financial reconciliation.

• Implements the CSU certification and re-certification process including conducting site visits when necessary.
• Review certification and re-certification applications for accuracy, completeness and compliance with submission dates
• Review and make recommendations for approval of individual agency certification and re-certification applications for compliance with certification rules.
• Review inspection and licensing reports from other agencies for compliance with the certification process.
• Support the certification and recertification process through timely notification and correspondence with CSU facilities.
• Provide official documentation to applicants regarding their CSU certification status.
• Provides support to certified CSU and CSU applicants to ensure the certification process is user friendly.
• Monitors correspondence from CSUs for updates related to CSU status
• Provide certification support and TA to entities applying for CSU certification ensuring the process is user friendly.
• Provides technical assistance to CSUs on completing the certification application in the MDHHS Behavioral Health CRM.
• Investigation of any potential rule violations related to CSU Certification, including cooperation with other investigations such as potential Recipient Rights Investigations or Critical Incidents
• Investigates complaints of rule violations involving CSU certification and assigns sanctions as appropriate
• Reviews Critical Incidents related to CSUs, approves and ensures completion of corrective action plans as necessary
• Coordinate and cooperate with Recipient Rights office investigations including potential impact on certification standing for CSUs
• Investigation of complaints of rule violations involving CSU certification through interviews, reviews of evidence, and unannounced visits.
• Monitor and develop reports on certification data
• Maintain updated certification files and CRM records in an efficient manner.
• Ensure the timely submission of CSU performance metrics.
• Maintains an accurate database of CSU certifications and provides reports to leadership as needed.
• Always represent the best interests of MPHI and MDHHS.
• All other duties as assigned.

Education: Possession of a bachelor's degree or higher in Public Health, HealthAdministration, Public Administration, Public Policy, Social Work, BusinessAdministration, or another concentration related to the duties and responsibilities ofthe assigned position: education related to public/behavioral health administrationpreferred, masters preferred.

Experience: 1+ year of experience in the following areas: Provision of mental health, substance use, or developmental/disabilities services, especially in the area of substance use disorder and crisis care servicing children, adolescents, and their families in behavioral health crisis services. Licensing, certifying, or credentialing health or human service programs or operating a quality improvement program. Developing programs, policies, and procedures. Leadership role that may be formal or informal but should demonstrate ability to elevate a team environment through self-awareness, active listening, and demonstrated value in diverse viewpoints.

Important Skills and Characteristics:

• Advanced knowledge and understanding of Michigan's specialty behavioral health care system, including Medicaid and other delivery systems.
• Advanced knowledge of crisis service.
• Advanced knowledge of Medicaid program policy, federal and state statutes impacting the delivery of behavioral health care services, and an understanding of the role that lawmakers and administrators play in the execution of Michigan's public behavioral health system.
• Advanced skill in project management, including the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook).
• Ability to meet competing deadlines. Strong sense of intellectual curiosity and high aptitude to learn a complex and perpetually evolving health care system.
• Ability to develop professional relationships virtually, engaging in professional written and oral correspondence.
• Ability to focus on small-scale details, as well as system-level impacts.
• Ability to work independently with minimal direction.
• Ability to maintain organization in order to ensure accessibility of materials for the team.

Work Environment and Physical Requirements: Job may require moderate physical effort including lifting materials and equipment of <50# and involves viewing a CRT or VDT screen 25% to 75% of the time. Standard office environment. May require valid vehicle operator's license where needed to perform duties of the position.

IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position had a direct impact on the quality of services provided by MPHI to MDHHS.

"For purposes of employment standards, this classification is "Exempt" from overtime provisions of the fair Labor Standards Act."

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