Agent

About the role:

As a Customer Advisor you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

What you will be doing:

* Provide excellent customer service to high-value clients.

* Assisting with account and product inquiries while also performing account maintenance.

* Establish a professional rapport with each client.

What you will need:

* The ability to work in a fast-paced environment.

* Excellent verbal and written communication skills as well as above average computer abilities.

* High school diploma or GED

* Banking experience is preferred

* Experience working in a high-volume call center preferred.

What we offer you:

A career at Firstsource more than just a job. It's the change to shape the future of fintech. At Firstsource, we offer you:

* A voice in the future of fintech

* Always-on learning and development

* Collaborative work environment

* Opportunities to give back

* Competitive salary and benefits