IT Manager - Power Operations Solutions

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Position Summary

The IT Manager - Power Operations Solutions will lead the development, implementation, and support of mission-critical IT solutions that drive PGE's, Market Operations platforms, and real-time trading and risk management systems. This role works closely with the Power Operations teams to ensure technology solutions enhance reliability, efficiency, and regulatory compliance.

This leader will oversee the technology supporting energy generation, market bidding and settlements, and regulatory reporting. Beyond traditional IT service delivery, this role requires strategic foresight to anticipate future needs, optimize existing platforms, and align technology investments with business goals.

The team consists of six professionals, including developers, analysts, and project managers, with potential for adjustments based on business priorities. Success in this position will be measured by the execution and impact of IT initiatives on business operations, system stability, and compliance.

Career Level Summary

Manager, Application Development 6686

Grade 9

Career Level: M2

Key Responsibilities

IT Leadership & Strategy

• Define and execute the IT strategy for Power Operations, ensuring alignment with broader business objectives.

• Build and maintain strong relationships with business leaders, serving as a trusted advisor and technology partner.

• Lead a team of six IT professionals, including developers, analysts, and project managers, with potential adjustments based on business priorities.

IT Management & Governance

• Oversee IT solutions that support energy generation, market bidding, settlements, and regulatory reporting.

• Implement best practices to ensure system reliability, efficiency, and compliance with industry regulations.

• Establish service level agreements (SLAs) and governance frameworks for IT service delivery.

Financial & Resource Management

• Develop and manage IT budgets, ensuring financial targets are met and optimizing resource allocation.

• Analyze expenditure, forecast costs, and provide recommendations to maximize IT investments.

• Lead recruitment efforts, manage selection processes, and ensure staffing aligns with business needs.

Technology & Application Support

• Define standards for software development, security, and application lifecycle management.

• Provide oversight on application support, system enhancements, and incident management.

• Ensure business continuity by developing robust backup and disaster recovery plans.

Incident & Risk Management

• Oversee incident management processes, ensuring timely resolution and minimal business disruption.

• Analyze root causes of incidents, implement improvements, and track performance metrics.

Team & Professional Development

• Mentor and develop IT staff, fostering a culture of learning and growth.

• Provide guidance on career progression and align individual goals with business objectives.

Success Measures

Success in this role is not just about ideas and vision-it's about execution. This leader will be evaluated based on:

• Business outcomes and the impact of IT initiatives.

• The stability, efficiency, and security of IT systems.

• The ability to drive innovation and digital transformation.

• Strength of relationships with key stakeholders and business partners.

This is an opportunity to lead and shape PGE's digital ecosystem, driving both technological and business success.

Qualifications

Education/Experience/Certifications

Education Typically, a bachelor's degree in a related field or equivalent experience.

Experience Typically, eight or more years in related field.

Competencies

Functional Competencies:

• Advanced knowledge of business goals and scope-of-change initiatives

• Advanced knowledge of user experience design frameworks

• Advanced knowledge of change management processes

• Advanced knowledge of software configuration

• Advanced knowledge of operating system concepts

• Intermediate knowledge of infrastructure concepts

• Advanced knowledge of service continuity planning and support

General Competencies:

• Advanced customer focus skills

• Advanced accuracy skills

• Advanced risk management skills

• Advanced vision creation skills

Leader Practices:

• Drives Results

• Plans and Aligns

• Decision Quality

• Drives Engagement

• Courage

Physical, Schedule/Attendance and Cognitive Demands

Cognitive Level: Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive:

• Ability to adhere to set response times, deadlines and time-sensitive tasks

• Ability to follow accuracy standards

• Ability to follow through on decision-making tasks

• Ability to interact effectively and collaboratively within a team environment

• Ability to communicate and problem solve when under stress

• Ability to respond and adapt to frequent change

• Ability to accept and demonstrate self-awareness when provided constructive feedback

• Ability to discern feedback and acknowledge ownership of areas of improvement

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

• Ability to successfully collaborate with peers, managers and others within the organization

• Demonstrates sound memory

• Ability to process new information to be applied consistently to work tasks

Schedule/Attendance:

• Ability to work long hours

• Ability to work a variable schedule

• Ability to report to work and perform work during periods of severe inclement weather

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

• Ability to work shift schedule

• Ability to work on-call schedule

Physical Capabilities:

• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

• Computer use (use computer regularly for entire work shift)

Environment: Office

PGE supports hybrid flexible work arrangements; and will have a combination of in-the-office and working offsite. However, these arrangements may change due to business needs or changes in responsibility.

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.