Program Manager

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

Program Manager

About the role

We are seeking a dedicated and proactive Program Manager to lead our event planning and project management efforts for various meetings and events. In this role, you will collaborate with clients, colleagues, and vendors to ensure seamless execution while adhering to compliance standards and budgetary requirements.

As a Program Manager, you will

• Oversee the entire lifecycle of assigned programs, from registration through to budget reconciliation.
• Facilitate weekly team meetings, prepare recaps, and distribute them to team members.
• Provide expert knowledge and training to meetings & events staff.
• Build, monitor, and maintain accurate event budgets throughout the meeting lifecycle.
• Negotiate vendor contracts and foster long-term partnerships.
• Serve as the main point of contact for clients, ensuring clear communication of milestones.
• Collaborate with teams to create effective attendee communications and registration websites.
• Manage logistics for hotel rooms, meeting sets, AV/Production needs, and more.
• Conduct site inspections and follow up with notes, revised budgets, and program itineraries.
• Ensure adherence to compliance guidelines and financial controls for all meetings.

You're good at

• Strong organizational and interpersonal skills.
• Verbal and written communication that is clear and professional.
• Demonstrated project management capabilities, capable of juggling various programs simultaneously.
• Negotiating effectively and building strong vendor relationships.
• Maintaining composure under pressure and making sound decisions when needed.
• Providing exceptional customer service and problem-solving for both clients and team members.

You might also have

• A college degree (strongly preferred).
• A minimum of three years of experience in meeting planning, particularly in the Pharmaceutical or Life Sciences industries.
• Two years of experience managing outside vendors and negotiating contract services.
• Experience with international events and knowledge of the travel industry and destinations.
• Proficiency in Microsoft Office, Excel, and Cvent.

You should know

• This role is virtual
• Working hours are 8:30 - 5:30 (ET / CT)
• Up to 30% travel is required

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THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Program Manager is between $57,000 - $68,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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