Enrollment Coordinator

Maximize Impact: Lead Enrollment for our Summer Camp Program - Safe 'N Sound YMCA is now hiring a part-time Enrollment Coordinator!

The Enrollment Coordinator is to facilitate the recruitment and enrollment of camper families in the summer camp program. The Enrollment Coordinator is responsible for ensuring that funding requirements such as Childcare Eligibility Applications and Re-determinations are completed and submitted in an accurate and timely manner in order to maximize billing and funding levels. Additionally, the Enrollment Coordinator must ensure that all YMCA enrollment requirements are completed.

Pay starts at $17.90 per hour with opportunities to grow within the organization!

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  We offer salaries that reflect your skills, experience, and the value you bring to our team.
  
  
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  Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.
  
  
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  Generous paid time off (PTO), including paid holidays. We also offer flexible work hours to help you balance your personal and professional life.
  
  
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  403(b) plan with company contributions after 2 years of service to help you plan for your future.
  
  
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  Opportunities for continuous learning through workshops and training programs.
  
  
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  A supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome and respected.
  
  
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  Discounts on programs, employee assistance programs, and company-sponsored events.
  
  

Scope of Responsibilities

• Assists Director with recruitment efforts, including distribution of promotional materials to families and attending parent/family engagement events.
• Completes childcare eligibility applications and re-determinations with family applicants. Determines eligibility and calculates family co-payments.
• Distributes enrollment packets and parent handbooks to families, ensures comprehensive completion of the enrollment packet and enrolls participants in the program.
• Maintains file/spreadsheet to ensure timely re-determination and submission of eligibility. Sends notices to parents 30 days prior to eligibility expiration and follows up to ensure that all required documents are submitted.
• Develops and maintains eligibility files on all enrolled families.
• Completes childcare billing monthly. Reports on unbilled children/days of service and resolves all unbilled issues. Authorizes supplemental billings.
• Follows up with families regarding collection of co-payments and fees. Enters and maintains co-payment data on tracking spreadsheet.
• Prepares participant records and completion of registration and handles all registration/enrollment transactions.
• Provides informative details to prospective families in accordance with Y Safe 'N Sound standards.
• Provides excellent communication to all families and site staff to include management of emergencies, child related problems, and address all comments and concerns.
• Ensure effective communication to sites until every child is in attendance and/or has been picked up by approved parent or guardian.
  

Requirements

• Must have a minimum of an Associate's Degree in Business Administration, Management, Accounting principles or equivalent work/education experience
• Knowledge and experience in eligibility standards for a childcare program
• Proficiency of the technology ecosystem preferred, Microsoft Excel, email, etc.
• Top-notch verbal, written, and interpersonal communication skills
• Candidate should also be well organized and detail oriented
• Ability to travel between sites
• Proven excellent customer service skills with at least 2-year experience working in a customer service position.

Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor
• Completing all child abuse prevention training as required