Service Coordinator - Tempe, AZ

-

Responsibilities

* Take both inbound and outbound scheduling calls; including returning voicemails.
* Maintain service scheduling for Service Technicians.
* Quote parts and labor cost for non-warranty services.
* Verify that payment has been received for any billable order prior to ordering or scheduling.
* Documentation at every point of action and customer contact.
* Scan service orders and confirmation into the correct customer's electronic file.
* Other duties as assigned.

Qualifications

* Customer Service experience required.
* Excellent oral and written communication skills.
* Ability to work individually and in a team environment.
* Proficient in MS Office Suite, especially Excel.
* Must be comfortable typing and answering phone calls.
* Ability to adapt well and accept feedback in a changing environment.
* Experience with operations, permitting, or ordering is a plus.

Benefits

* Medical, Dental, and Vision Insurance
* Teammate Assistance Plan
* Tuition Reimbursement
* 401k with 50% match up to 6% of your annual pay
* Paid Time Off
* Company Paid Holidays
* Paid Volunteer Time
* And more!

Pay $22.00 hourly.

Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts.

We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.