Lead Software Engineer, Web Platform

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

The Web Platform team is passionate about building common abstractions that are shared by the various ThousandEyes development teams. Our mission is to evangelize standards, patterns, and best practices for software design and development at ThousandEyes. This is a frontend-leaning software development engineering role focused on platform-wide development, where you'll work on the underpinnings of our web application to ensure that it runs smoothly for our end users and is intuitive to build for other ThousandEyes developers. We value engineers who have an excitement for learning new skills, an eagerness to venture into unknown problem spaces, and a keen ability to identify and correct problems as they encounter them. Web Platform developers maintain flexible skill sets and growth mindsets, as we're often tagged to assist with a variety of topics within the wide-spanning layer supporting all web application architecture at ThousandEyes.

Lately, we've worked on impactful projects such as:

• Upgrading the version of our core frontend framework (Vue.js) across all services
• Modernizing and setting new standards for page rendering strategy
• Splitting the ThousandEyes core monolith into independently deployable microfrontends
• Migrating and upgrading core JavaScript utilities, mitigating potential security vulnerabilities
• Improving application-wide UI elements such as our menus, support chat, and customer satisfaction surveys

The Application Window is expected to close on 3/10/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

• Improving the core frontend technology that enables the ThousandEyes engineering organization to scale and keeps developers happy, including build processes and test frameworks
• Evangelizing modern frontend architecture and development best practices, raising the bar for frontend development at ThousandEyes through implementation, presentations, and documentation
• Boosting our application's web performance, tracking core web vitals
• Exploring new technologies that will benefit our workflow and sharing comprehensive opinions on architectural/technical decisions
• Providing support to other engineers on the team and throughout the engineering organization as they build upon our team's work to achieve their goals

As part of this role, you will also be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

• Experience with modern frontend frameworks/libraries and knowledge of the differences between them (e.g. Vue, React, Angular, etc)
• Experience with Java, Golang or similar programming languages.
• Comfortable digging deep to solve problems, prototyping solutions, and exploring new technologies and architectural patterns.
• Ability to advocate for frontend development best practices and improve the frontend stack across an engineering organization
• Proven track record of identifying problems, proposing and selecting solutions, and executing them effectively
• Comfortable collaborating, communicating, and driving change across multiple Engineering teams
• Passion for sharing ideas, bringing others along, caring for teammates, and attracting other great developers to join our growing organization