Assistant Athletic Director for Tickets and Pirate Club Operations

The Athletics Department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences and beliefs; and to provide a safe and equitable environment for student-athletes' academic, athletic and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.

The primary purpose of the position is to oversee the administration and management of all planning, operations and fiscal management of the athletic ticket office. This position provides the leadership, professional expertise and discretion to direct the overall ticket operations at a high standard of excellence. This position performs its duties consistent with the goals and values of the department, division, and university and ensures compliance with NCAA, conference, university and governmental policies, procedures, regulations and guidelines applicable to the athletics ticket office operation. This position is directly responsible for the evaluation of effectiveness of the unit operations which includes, but not limited to, business operations, customer sales and service and appropriate communication to all constituencies.

This individual will also develop, manage and execute a comprehensive ticket sales plan for the Department of Intercollegiate Athletics. Focus will be on the generation of new ticket revenue, development and management of prospect lists, coordination of outbound ticket sales efforts including the creation of season ticket campaigns, group sales, and ticket promotions. In addition, this position will develop revenue forecasting reports.

This individual in this position must be able to think independently to interpret and communicate guidelines, policies, etc. to recognize, define and resolve standard and non-standard problems applying operating procedures, practices and established precedents. Resolve recurring issues and problems as well as unique situations. Additionally, this individual will be expected to understand and apply a variety of features in software programs, databases, information systems in the performance of their duties. This position functions with independent interaction to build quality relationships and work collaboratively and professionally with athletics, Pirate Club, university staff, students, and all constituencies and stakeholders on all levels, including face-to-face, phone, and electronic communications. Night and weekends work is expected in the performance of duties.

Bachelor's degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

None

Bachelor's degree and a minimum of 3 years of experience in collegiate or professional athletics ticket operations or equivalent related experience.

Master's degree preferred.

Candidates must also submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Official transcript required within 30 days of employment.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.