Internal Communications Manager

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

We offer a comprehensive benefits package including outstanding education assistance programs, 401K match and employee assistance program. To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

You'll find employment at Herzing is career-focused, convenient, and caring-just like getting an education here. We know you have a life beyond our doors-that's why flexible work arrangements and a hoteling system at our downtown headquarters make working here more convenient.

The Avenue Milwaukee space offers an arcade-like first floor with plenty of opportunities to have fun or relax including a food hall that's open Monday through Friday. Find out more on the offerings here: https://3rdstmarkethall.com/

Hours: This full-time role will require at least one day in-office per week while the remainder of the week can be remote.

EDUCATION & EXPERIENCE REQUIREMENTS:

• 5-7+ years of experience in internal communications, corporate communications, or employee engagement.
• Bachelor's in Communication, Marketing, Human Resources, or Business is strongly preferred. A combination of education and overall experience will be considered.
• Experience in higher education, nonprofit, or similarly structured organizations is a plus.
• Proven experience developing and executing internal communication strategies within a complex organization.
• Strong understanding of change management principles and how communication drives organizational change.
• Exceptional writing, storytelling, and messaging skills with the ability to distill complex information into clear, engaging content.
• Experience managing multi-channel communication strategies (email, intranet, newsletters, live/virtual events, etc.).
• Strong project management skills, with the ability to develop communication calendars, frameworks, and feedback loops.
• Ability to influence and partner with senior leaders while also working collaboratively across departments.

RESPONSIBILITIES:

Internal Communications Strategy & Execution

• Partner with an external communications agency to develop and implement a University-wide internal communications strategy.
• Establish best practices for internal communications, including how information is shared, stored, and accessed.
• Develop a communications calendar to bring consistency and structure to employee-related messaging.
• Determine the most effective communication channels (email, intranet, town halls, newsletters, etc.) and establish feedback loops to assess communication effectiveness.
• Craft clear, engaging, and inclusive messaging for internal announcements, leadership updates, and change initiatives.
• Collaborate with Marketing to ensure alignment between internal and external messaging, resulting in a consistent and cohesive University brand voice.

Strategic Partnership & Change Management

• Serve as a trusted advisor to senior leaders, providing guidance on internal communication best practices.
• Collaborate with University leadership on key strategic initiatives, developing internal communication plans to support their success.
• Lead internal communication efforts for change management, ensuring employees understand and engage with institutional changes.
• Drive communication strategies that contribute to employee satisfaction, engagement, and retention.

Inclusion and Community Impact (ICI) & ERG Engagement

• Support the University's ICI culture by driving Employee Resource Group (ERG) communication and visibility.
• Serve as the point person for employees interested in joining ERGs, ensuring smooth onboarding and engagement.

Leadership Meeting & Special Initiatives

• Act as the strategic lead for the Annual Leadership Meeting, defining key themes and messages.
• Lead the planning committee for the Leadership Meeting, working with cross-functional stakeholders
  
  

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.