New
Customer Support Specialist (Hybrid Work Schedule)
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![]() United States, Illinois, Addison | |
![]() 1200 Greenbriar Drive (Show on map) | |
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Position at Parts Town
See What We're All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your
first priority
. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
The Job at a Glance The Customer Support Specialist (Internally known as the Support Squad)
will work closely assisting our Part Experts with many issues that may arise. They will be the team member behind the curtain who serves our customers' sales, service and support needs when purchasing parts. If you demonstrate strong organizational skills, coupled with a collaborative spirit to ensure effective communication and cooperation across the segments you support, we want to talk to you.
A Typical Day
To Land This Opportunity
About Your Future Team
Our team lives by our culture. We are passionate about celebrations, animals, and coffee. We also work hard and play hard and take pride in having fun while working. We bring 100% each day and never take ourselves too seriously.
With our team, there is never a dull moment! At Parts Town, we value
transparency
and are committed to ensuring our team members feel appreciated and supported.
We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The
salary
range for this role is
$36,235.03 - $48,482.90
annually ($17.43 - $23.30
hourly)
which
is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a
pay
for
performance-company. In addition to base
pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: |