Senior Salesforce Integration Engineer

Are you passionate about seamless customer onboarding, optimisation and troubleshooting? We're excited to be hiring a new role for the IDEXX Veterinary Software team, a Salesforce Engineer for our Vello product.

We are looking for an experienced Salesforce Integration Engineer to design, develop, and maintain seamless integrations between Salesforce and our suite of SaaS products. The ideal candidate will bring deep expertise in Salesforce architecture, APIs, and integration tools, with a passion for creating efficient, scalable, and innovative solutions. This role is pivotal in streamlining customer onboarding, enabling self-service signup with automated lead generation, and integrating billing automation. By ensuring smooth data flow and operational efficiency, you will play a key role in driving business success and enhancing the customer experience.

Ideally we would like this role to be hybrid onsite in our Westbrook, ME office but we are also open to remote.

This role will sit within our IDEXX Veterinary Software product portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Our journey is solving veterinary practices' most pressing needs by focusing on innovation to drive meaningful improvements in animal health.

A bit more about the role, you will:

• Design and implement Salesforce integrations with internal and external systems, ensuring high performance, scalability, and reliability.
• Develop and maintain custom Apex code, APIs, and Lightning Components for integrations and data synchronization.
• Work closely with cross-functional teams, including, developers, and business stakeholders, to gather requirements and deliver integration solutions that meet business needs.
• Leverage Salesforce APIs (REST, SOAP, Bulk, Streaming) and middleware tools.
• Troubleshoot, debug, and resolve issues related to Salesforce integrations, ensuring minimal downtime and impact on business operations.
• Maintain secure authentication methods, such as OAuth, Single Sign-On (SSO), and Connected Apps.
• Ensure data integrity, governance, and compliance with company policies and regulatory requirements during integration processes.
• Stay updated on Salesforce releases, new features, and integration tools to identify opportunities for improvement and innovation.
• Document integration processes, configurations, and best practices to support knowledge sharing and team development.

So what are we looking for?

• Bachelor's degree in computer science / information systems or an industry qualification equivalent.
• 6+ years' experience as with Salesforce.com
• Proven technical people influencer.
• Experience with principles and practices related to cloud technologies.
• Previous experience in SaaS environment
• Clear understanding of CI/CD
• Experience with ERP, CRM, or other enterprise systems integrations.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Systems and/or software design.
• Familiarity with modern web technologies (such as React), and cloud backend technologies (such as GoLang, Typescript, .NET, Ruby, Java).
• Agile processes including Scrum, Kanban, and/or others.

What you can expect from us:

• Competitive compensation
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

If you're looking for a role that'll challenge you, offer a variety of work and learning, while helping an amazing industry, we'd love to hear from you!

Why IDEXX

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.