Business Service Assistant- 13-100 SC/San Bernardino Citadel

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

They will work in close cooperation with the Corps Officer(s) and staff to support the total ministry of The Salvation Army in the Corps and the community. They will oversee and maintain all financial, personnel, and business records for the operations of the Corps.

Essential Functions

HR Responsibilities and Duties

• Management of all Employee HR documentation, timecards, payroll, and personnel

Records

• Management of all Payroll Changes and Documentation
• Management of all Employee Benefit items with distribution to Employees as needed
• Management of all Workman Compensation items (Claims, Reports, and Documentation)
• Maintenance, Testing, and Processing of all records and certificates of Employees for Protect the Mission, Decision Driving, all Background Checks, all MVR Documents, Sexual Harassment Agreement, Social Media Agreement, Employee Code of Ethics, Tax Documents and Employee eligibility.

Financial Responsibilities and Duties

• Assist the Business Administrator in ensuring all grant reporting and drawdowns are done in an accurate and timely manner.
• Oversight of Corps Office Safe and all contents
• Assist the Business Administrator with all Corps and Administrative Financial Operations with local and Divisional Leadership
• Processing of all Donor Requests regarding mailings, complaints, changes, and concerns
• Assist with all Mail Appeal Program
• Accounts Receivable for all Operations
• Accounts Payable for all Operations
• Management of AP Workflow for all operations
• Management of all Deposits, both regular and seasonal
• Oversight of all Vendor Accounts
• Recording and Depositing of all Corps Program Funds, Dues, Offerings and Tithing
• Maintenance of all Stewardship and Tithing Records
• Annual Receipting to all Corps Members for Tithing
• Management, filing, and upkeep of all financial records reporting and receipting
• Management and oversight of Corps Budget Implementation
• Assist with the compilation of the Annual Corps Budgeting process
• Assist with the compilation of Annual Corps Audit information
• Assist with the compilation of Annual Corps Review information
• Management of all Gift in Kind record collection and reports
• Assist Business Administrator in all aspects with Annual / Seasonal Fundraising Events; Kettles, Red Kettle Kick Off, and Annual Dinner/ Event.
• Seasonal Responsibility - Coordinate Christmas Kettle Income and Monetary Donations to include daily counting of Kettles and daily deposit of funds with daily entry of amounts to Kettle Program
• Produce all necessary reports for Financial, Personnel, and Business associated areas for reporting to DHQ, Corps Officers, Advisory Board, and Grant Writer.

General Office Responsibilities and Duties

• Assist with General Office Operations
• Oversight of all incoming and outgoing mail / FedEx / UPS / USPS distribution
• Purchase of all Postage needed for operations
• Oversight of all Office Supplies (Inventory and Ordering)
• Oversight of the Reception Area and all incoming calls and guests
• Oversight of all visitors to the facilities and registration of each guest/vendor
• Assist with incoming phone calls and direct them to the proper staff
• Assist with all Volunteers as needed regarding documentation and records
• Assist with monthly statistical collection and reporting
• Assist Business Administrator with Oversight of Total Corps Administration and Operations
• Assist Corps Officer(s) with Corps Music Program and Worship
• All other duties assigned by the Business Administrator as they directly relate to the position of Finance and Human Resources.
• Assist with seasonal operations of Angel Tree Program
• Assist with seasonal registration for summer camps and as needed regarding documentation and records

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel, and twist intermittently or sometimes continuously. Ability to lift to 20 lbs. Ability to grasp, push, and pull objects such as files, file cabinets, and drawers and reach overhead. Ability to operate computer, fax, and telephone.

Minimum Qualifications

• Bachelor's Degree in related business education or equivalent work experience.
• Leadership qualities should be strong, and they must be able to organize and direct others.

Skills, Knowledge & Abilitie

• Software-related Skills: Microsoft Word and Excel are required, as well as Lotus Notes, working knowledge of integrated database applications, and the ability to use new software programs with basic training.
• Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Language Skills: Must be able to understand, follow, and give both written and oral instructions, be able to give presentations, and be comfortable with public speaking. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills: Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills: Must be creative, self-motivated, organized, flexible, and possess leadership skills.