Intern, Retail Ops__PTIN5C

What You Can Expect

As our Revenue Assurance, Intern, you will get the opportunity to work as a Revenue Assurance Analyst (Power). This position presents a distinctive chance to acquire practical enterprise-level skills and gain valuable insight into the North American Energy industry. As part of the internship program, participants will gain valuable exposure to the retail energy industry, including the order-to-cash lifecycle implementation, business process mapping, strategy development, project management, and other related areas. This internship opportunity is based in Houston, TX, and spans three months, from May 2025 to August 2025. You will report to the Billing Resolutions Manager.

Join us and make a meaningful impact in our environment.

• Analyze how departmental KPI reporting and operational controls impact Engie's Retail C&I customers
• Troubleshoot operational issues, providing timely resolutions for customer concerns, billing problems, and data requests
• Assist in gathering requirements, QA testing, and supporting new development to enhance billing, customer experience, and reporting
• Collaborate cross-functionally to help develop and optimize best-in-class end-to-end delivery processes

What You'll Bring

• Must be at least a college sophomore working toward a Bachelor's degree in Finance, Accounting, Information Technology, or any related field
• You have excellent oral and written communication skills
• Must have the ability to think analytically, present ideas professionally, and work in project teams

Additional Details

• This role is eligible for our hybrid work policy with a minimum of three (3) days working in office if you are based in Houston, TX
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Hourly Range: $21.00 - $34.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.