TRAINING DOC MGMT SPECIALIST

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Director of Revenue Cycle Training & Education is seeking a Training and Documentation Mangement Specialist to document revenue cycle processes across the system and develop instructional training modules that includes videos, in classroom training, online training and virtual content training. Each module to include a end user assessment pre and post training.

This role will assure SOPs and other process content documents are created routed, reviewed, assessed for training and denial impact and ensures compliance with Cooper University Health Care quality standards and current regulatory requirements

The Training and Documentation Management Specialist will be responsible for enhancing the individual and collective skills, performance, productivity, and quality of work produced.

Strong project management and organizational abilities, with the capability to handle multiple projects/program initiatives from inception to competition simultaneously.

2-3 years facilitating complex material to adult learners

2-3 years' experience in a EPIC Hospital & Physician Revenue Cycle

Experience in Instructional Design

Must be able to identify and translate opportunities for Epic optimization in the revenue cycle workflows to the Epic IT Teams.

Strong Analytics to be proactive in identification of people, system, process opportunities that drive re-work and lost revenue.

Must have experience in coaching while delivering constructive feedback that drives reductions in key quality metrics.

Excellent public speaking skills along with strong written skills required to communicate with all levels of the organization.

Must be able to interpret payor policies, procedures and billing outcomes to identify negative

Bachelors required, Masters preferred