Student Engagement Specialist, UMKC Academic Support and Mentoring, 93878

Academic Support and Mentoring

The Student Engagement Specialist is responsible for providing front-line support for students, faculty, and staff within the Miller Nichols 4th Floor Student Success space. This position ensures a welcoming environment while managing student check-ins, room reservations, email inquiries, and the organization of common areas. The Student Engagement Specialist serves as a key team member within Academic Support and Mentoring (ASM).

Duties & Expectations:

• Front Desk & Student Engagement
• Room Reservations & Scheduling
• Email & Communication Management
• Common Space Maintenance & Organization
• Program & Event Support
• Team Collaboration & Training
• Some supervision of Student Workers
• Other Duties as Assigned

8:00 am - 5:00 am, Monday - Friday

This position is critical to our front-facing office staff.

A high school diploma or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary

• Customer service and / or appointment scheduling experience strongly preferred
• Proficient with CRM systems similar to PeopleSoft, Starfish, Excel, etc.

$15.00 - $18.00 per hour commensurate with experience, education, and internal equity.

Application review will begin immediately. Applications will be accepted until this position is filled.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.