Employment Case Management (ECM) Intern (unpaid)

SCOPE OF WORK: The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. As an introduction to the position, this brief, but concise overview of the role should give the reader an understanding of the important components of the job and how it fits into the mission of the program and IRC.

RESPONSIBILITIES: The ECM Intern will work closely with the ECM team to provide trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. This will include working closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

*This is an unpaid internship position*

• Assisting the case worker to conduct intake services with clients to assess needs, develop self-sufficiency plans and timelines in partnership with each client.
• Providing individualized support through direct services, referrals, and advocacy.
• Assessing and monitoring client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
• Detailing each client interaction in accordance with program requirements. Inputting client information in database(s) and assisting with tracking and reporting as needed.
• Collaborating effectively with coworkers and partner organizations. Building and maintaining relationships with area service providers for the benefit of clients.
• Other duties as assigned.

LEARNING OBJECTIVES:

Student will learn how to apply active listening skills when meeting with clients to assess clients needs.

1. Student will learn how to work collaboratively with case worker and client to create a self-sufficiency plan and measure progress.

2. Student will learn how to navigate internal networks and external partnerships as resources to supplement case management needs.

REQUIREMENTS: Volunteers must be based in the U.S. Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.

The requirements should establish a baseline (minimum) for educational background, previous work experience, professional knowledge or certification, specific skills and strengths and any other skill necessary to perform the essential functions.

The requirements should include:

* Be fluent in a second language, strong preference for Spanish and/or Haitian Creole

* Ability to work 10-20 hrs. a week