Manager, Supplier Management: ESM Marketplace & Purchasing Operations

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

We are seeking a Manager, Supplier Management to lead our Marketplace and Purchasing Operational teams. As a Manager, Supplier Management, you will be responsible for leading two high performing teams of individuals. The Marketplace team develops the guided buying and punchout experiences through our Coupa platform. The Purchasing team facilitates the purchasing process and upholds our spend authorization standards across the enterprise. Overall, this leader is part of the operations team that ensures our third parties are efficiently and safely paid for the services they provide to the enterprise. This role requires sound judgment of intent, attention to detail, and accountability of risk.

You will work closely with teams and subject matter experts across Capital One's global footprint to create buying experiences that meet the needs of the business and ESM.

If you enjoy connecting with others, collaborating on cross-functional teams and negotiating deals, we are looking for YOU. Come be a part of something special where you work with teams who appreciate your contributions and sharing your thoughts and ideas is encouraged.

Key responsibilities include:

• People Leadership - Oversees the growth and development of associates that include, empower, and inspire their teams to a healthy, high-performing Procure to Pay operations for Capital One.

• Problem Solving & Strategy Advice: Provide problem-solving and innovative ideas to support internal customers. Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).

• Marketplace Management: Build, maintain and continue to elevate the associate catalog purchasing experience by understanding evolving business needs and partnering with Sourcing to create dynamic supplier product offerings.

• Collaboration: Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.

• Risk Management: Monitor and ensure successful delivery and pricing against third party contractual obligations. Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.

• Process Design and Continuous Improvement - Our culture is built around a strong curiosity, a growth mindset, and a desire to iterate and innovate everyday... We call it "Buy better." Based on this, the ideal candidate is curious, inspires creativity around them, embraces accountability, and thrives on making our services the best they can be for our customers

• Subject Matter Expertise - A strong candidate for this role, will have an ability to deeply relate and understand the detailed purchasing needs and buying experiences of their customers in the LOBs, our Supply Chain Partners in the US and around the world, as well as Finance's many branches that oversee our accounting, payments, and taxes.

Basic Qualifications:

• At least 3 years of experience in Relationship Management, Supplier Management, Project Management, Process Management, or a combination

• At least 2 years of People Leadership experience

Preferred Qualifications:

• At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).