New

Call Center Representative - Onsite In Tempe, AZ

TEKsystems
$20.00 / hr
life insurance, paid time off, sick time, 401(k), retirement plan
United States, Arizona, Phoenix
Mar 16, 2025
Position Overview: Role: Call Center Customer Service Representative Schedule: Monday - Friday, with shifts between 5am-7pm Pay: $17.75/HR to $22.68/HR Location: Fully onsite in Tempe, AZ 85040 Why Join Us? We are seeking 25 dedicated and professional Customer Service Call Center Representatives to support a confidential government project. This role offers a unique opportunity to make a meaningful impact while working in a dynamic and supportive environment. Key Responsibilities: * Handle inbound and outbound calls to provide information, resolve issues, and ensure excellent customer service. * Accurately document all interactions and maintain comprehensive records in compliance with established protocols. * Escalate complex cases or sensitive matters to appropriate departments, ensuring timely resolution. What We're Looking For: * High school diploma or equivalent; additional education is a plus. * Proven experience in customer service, call centers, or a related field. * Exceptional verbal and written communication skills. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, Dental & Vision * 401(k)/Roth * Basic/Supplemental Life & AD&D * Short and long-term disability * HSA & DCFSA * Transportation benefits * Employee Assistance Program * Company Paid Time off or State Sick Leave Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.