Senior DevOps Engineer

The application window is expected to close on 4/15/2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

(This position is a hybrid role working onsite in Boston a couple days a week. Candidates will need to live in the Boston area to be considered)

The successful applicant will provide ownership of and be performing work in FedRAMP or IL-5 type environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

What You'll Do

As a Senior DevOps Engineer at Cisco in the Security Business Group you'll be a part of a small, innovative team with a low process, high efficiency culture. The team is working on Cisco Security Cloud Control, previously Cisco Defense Orchestrator, which manages policy and configuration of Security Business Group's firewalls. We are looking for an energetic DevOps engineer to contribute to all parts of our infrastructure stack. The DevOps Engineer will be responsible for the production process, including continuous delivery of features, infrastructure automation, configuration management, high availability, and related tooling.

Responsibilities

• Participate as a technical contributor on a fast-paced project team of engineers involved in the development of SaaS security products.
• Continuously evolve cloud infrastructure, making it more resilient, scalable and secure.
• Aggressively automate all manual procedures.
• Research and recommend technologies to help further product goals.
• Create innovative solutions for complex technical problems.
• Respond to and resolve infrastructure related escalations.
• Lead and participate in on-call rotation, rotated through engineering team.
• Contribute to software development and testing.

Who You'll Work With

The DevOps Engineer will partner with the engineering organization to converge on common infrastructure setup, tooling and deployment processes and interface with the greater Cisco technical support team.

Who You Are

Minimum Qualifications

• Bachelor's degree or higher in Computer Science or a related field
• 7 + years of DevOps experience
• Experience running production software in AWS at scale
• Experience with SaaS deployment and upgrade automation
• Experience with Ruby, Python, shell scripting or equivalent

Preferred Qualifications

• Infrastructure automation tools experience with Terraform and Cloud Formation
• Experience with Linux based systems.
• Automated application of configuration changes across multi-use environments (dev, test, staging, prod, etc.)
• Experience developing safe deployment procedure of new product changes across multiple environments
• Ability to build SaaS monitoring solutions that detect and automatically remediate system faults
• Knowledge of setting up, configuring, maintaining and evolving a continuous delivery environment using CI tools such as Jenkins/TeamCity/Bamboo/etc.
• SaaS operations experience with maintenance, escalations & triage
• Understanding on system security
• Debugging and troubleshooting experience in a distributed environment

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our

technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!