Administrative Assistant

Are you looking to make a profound impact on the lives of others? Do you enjoy empowering clients to reach their recovery goals and achieve sobriety? We are happy to introduce Deep River, our brand new Substance Use Disorder treatment facility in Neillsville!

Deep River is currently seeking an Administrative Assistant to join the Neillsville team. Deep River is a comprehensive substance abuse disorder treatment facility in Neillsville, WI committed to helping residents move into sustainable recovery. Services include a full range of DHS 75 and DHS 83 license requirements and include a trauma informed approach, with gender specific services for men. Our beautiful facility provides an environment that, combined with the passion for the SUD field of our team members, allows residents to experience meaningful change and hope.

This is a full-time, benefits eligible opportunity with hours from 8am-4pm Monday-Friday.

This position provides clerical and administrative support to the agency in a variety of areas which could include clerical, receptionist, project based, and other support tasks.

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Creates and edits documents via word processing, spreadsheets and presentations.
• Supports supervisor in effectively scheduling, delegating to and communicating with staff regarding tasks, responsibilities and deadlines.
• Types various documents and correspondence including meeting minutes. Proofreads all documents for correct grammar, spelling, punctuation, and content.
• Prepares mailing and distributions. Distributes mail to department staff.
• May take a lead in ensuring office and facilities needs are met and works with vendors as needed.
• May ensure proper running of office equipment, such as copier, fax, etc. and calling in vendor for problems or routine maintenance as needed.
• May provide receptionist duties as needed. This will include answering telephones, taking messages, scheduling appointments and greeting visitors.
• May provide program specific support, which may include billing support functions, data entry and other needed support.
• Prepares department forms and maintains supply.
• Prepares and mails letters and packages.
• Organizes and maintains files. This may be both hard copy and electronic files and databases.
• May assist in planning, scheduling and preparation for meetings and events.
• Participates in other projects and other duties, as assigned and needed.
• Collaborates with other team members and assists with projects. May assist in oversight of volunteers.
• May have position specific administrative duties that are particular to a certain area(s) or program(s).
• Other duties as required.

• Public Service Loan Forgiveness (PSLF)
• By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
• Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Employee Assistance Program
• Service Awards and Recognition

EDUCATION AND/OR EXPERIENCE:

• This position requires a High School Diploma or equivalent. Associates Degree preferred.
• Minimum 1 year prior administrative experience required. Associates Degree may be substituted in lieu of prior experience.
• Proficiency in a variety of software programs (Microsoft Word, Excel, PowerPoint, Outlook, or equivalent) is required.
• Excellent customer focus including strong telephone skills.
• Demonstrated professional tact and decorum.
• Strong word processing skills.
• Ability to conduct internet research.
• Strong organizational skills.
• Solid interpersonal and communication skills (written, verbal and listening).
• Ability to balance multiple competing priorities and deadlines.
• Ability to work in a fast-paced environment both independently and as part of a team.

LANGUAGE SKILLS:

• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

COMPUTER SKILLS/TECHNOLOGY:

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.
• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Maintain records and accurate filing systems.
• Regular use of technology for meetings and communication to include email, conference calls, web-based meetings and webinars.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger motions; and handle or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position will require frequent computer usage.

The incumbent of this position works in an air-conditioned, office environment. The incumbent will also be exposed to outdoor weather conditions when traveling on company business.

The noise level in the work environment is usually moderate.

TRAVEL: Ability to travel on day trips as required, but will be infrequent. Rarely, would overnight travel be required.

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.