WATER RATE TAKER

BID/JOB ANNOUNCEMENT

Water Rate Taker

Department of Water Management

Meter Services

Number of Positions: 6

(Additional vacancies possible pending budget approval)

Starting Salary: $ $68,676.00 per year

This position is open to the public and all current City employees covered under the City's collective Bargaining Agreement with THE CHICAGO JOURNEYMAN PLUMBERS UNION 130 (BARGAINING UNIT #16). Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 4/1/2025

Under supervision, perform a range of clerical, timekeeping and customer service duties to support an organization's (e.g. district or central office, bureau) work operations, and perform related duties as required.

ESSENTIAL DUTIES

• Drives vehicles to various work locations throughout the City
• Uses City vehicles to collect meter readings
• Have ability to learn how to use handheld meter reading equipment
• Routinely works in the field no matter the weather, including inclement weather
• Contacts owners, residents, or property managers of homes or properties to inform them of meter reading activities taking place in their area.
• Travels to work Locations
• Schedules appointments to arrange access to meters located indoors or behind locked fences
• Must have strong customer service skills and ability to deal with difficult customers
• When requested, will extract historical water consumption and present those reports to customers
• May need to access basements, crawlspaces, and closets with many being challenging environments
• Inspects for illegal connections and checks water meters for proper registration
• Lifts heavy manhole covers, doors, and vault lids as needed to access the water meters
• Responds to consumer inquiries and complaints
• Documents investigations of malfunctioning meters and customer complaints
• Inspects premises for illegal connections and checks water meters for proper registration
• Maintains inspection records and prepares work activity reports
• Basic knowledge of City streets and ability to understand geographical directions
• Routine use of computers including desktops, laptops, tablets, and smart phones.

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: Various

Days: Various

Shifts: Various

NOTE: Location of assignment and shift hours to be determined by seniority/operational needs

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS

Education, Training, and Experience

* One year of utility meter reading work experience or one year of customer service experience.

LICENSURE, CERTIFICATION, OR OTHER QUALIFICATIONS

* A valid State of Illinois driver's license is required

* Must have the permanent use of an automobile that is properly insured, including a clause

specifically insuring the City of Chicago from accident liability

SELECTION REQUIREMENTS

This position does not require a test or interview. Applicants who successfully apply for the position, meet the minimum qualifications, and possess the qualifications best suited to fulfill the responsibilities of the position will be hired in a lottery/random order. Qualified bidders will be hired in seniority order according to the collective bargaining agreement.

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

The City of Chicago is committed to providing fair chance hiring and welcomes applicants with past convictions, recognizing the value of a diverse workforce and the potential for growth and positive change.

City of Chicago

Brandon Johnson, Mayor