Program Manager / Generalist

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the role

We are seeking a skilled and detail-oriented Program Manager / Generalist to oversee the planning and execution of life science meetings, conferences, and other client programs. This role will involve close collaboration with internal teams and clients to ensure the successful delivery of services while managing budgets, logistics, and compliance.

As Program Manager / Generalist you will

• Manage the end-to-end planning of life science meetings, ensuring timely service delivery and compliance with all requirements.
• Act as a consultative adviser to clients and internal planning teams.
• Develop and maintain strong relationships with customers, suppliers, and staff.
• Handle budgeting, attendee management, logistics, and final bill conciliation for meetings.
• Lead registration management and ensure all attendee data is accurate and up-to-date.
• Negotiate contracts with suppliers to achieve cost savings while maintaining service quality.
• Monitor and maintain compliance management across all projects.

You're good at

• Building relationships with clients and suppliers while delivering excellent customer service.
• Managing multiple projects simultaneously and meeting tight deadlines.
• Utilizing meeting technology tools and sourcing strategies effectively.
• Budget creation, management, and reconciliation for events.
• Troubleshooting and problem-solving effectively in high-pressure situations.
• All aspects of meeting planning from website builds to registration, sourcing and event planning.

You might also have

• A College Degree (strongly preferred).
• Cvent experience (strongly preferred).
• Previous experience managing participant attendee processes for life science meetings.
• Comprehensive knowledge of the travel industry and various destinations.

You should know

• This role is virtual operating on Eastern Standard Time
• Working hours are 8:30 a.m. to 5 p.m ET with an hour lunch.
• Travel is required: 30% - 50% depending on client need (no more than 10 trips per year, up to five days at a time).
• The role requires adaptability to changing priorities and a dynamic work environment.

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Program Manager / Generalist is between $57,000 - $78,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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