Customer Service Support

Description

Acara Solutions has a Hybrid - Customer Service Support in Livermore, CA for an semiconductor industry.

Duties:
Interacts with customers, company account team, and field service representatives to handle a variety of pre-sales and post-sales service functions for both domestic and international customers.
Engages in extensive direct customer interactions, responsible for processing customer orders in SAP with expediency and accuracy, including machine down orders, RMAs, exchanges, and service orders.
Responsible for order entry, validation, and monitoring orders to ensure they meet delivery schedules.
Experienced in outbound and reverse order processing.
Must be flexible to work weekends and holidays.

You will receive the following:

Pay: $35/hr

Work Shift Hours: Wednesday to Saturday, 7 AM to 6 PM PST.

Job Requirements

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.