Internal Communications Manager

The Office of Academic Affairs (OAA) in the School of Medicine and Public Health (SMPH), is seeking a talented, collaborative, and purpose-driven Internal Communications Manager that will leverage their skills and experience to increase transparency, engagement, trust, and clarity across the organization. Academic Affairs supports SMPH by overseeing all aspects of various health professions education programs: from admissions programs and curricular oversight to student services and multicultural initiatives across our statewide campus. It also is responsible for successfully meeting all national accreditation requirements as well as timely compliance with all health system, school, campus, and legislative policies and regulations. The OAA fosters a professional atmosphere to prepare health care providers and public health professionals at all stages of career development.

The Internal Communications Manager will be responsible for partnering with OAA leaders to design, implement, and evaluate communication strategies to inform and engage faculty, staff, and health professions learners regarding strategies, initiatives, policies, and change management. This individual will develop and lead the timely delivery of content from various communication channels and work cross-functionally with key internal stakeholders, including medical and health professions educators. The person in this role will help determine the timing, frequency, and optimal channel for delivery of content.

The individual in this role will:
1. Understand the organization and unit business strategies to develop and execute internal communications strategies, including communications campaigns.
2. Advise and assist senior leaders in Academic Affairs on effective internal communication.
3. Develop and edit content from the Academic Affairs leadership team and other internal stakeholders to ensure communication activities are effective, consistent, and engaging.
4. Lead continuous quality improvement of Academic Affairs - communication tools and processes; identify and monitor measures of success and recommend changes in approach to increase effectiveness.
5. Build relationships with key internal stakeholders and positively influence relationships through collaboration.
6. Respond and adapt to new information and circumstances as they arise.
7. Ensure that all communications are professional and meet timeline expectations, including responsiveness to emails.
8. Uphold school and organizational mission, vision and values and use them to inform decisions about communication activities.
9. Commit to ethical conduct in communications and public relations.

The Internal Communications Manager will join and support a dynamic administrative team while reporting to the Academic Affairs Administrative Director and Business Manager and maintaining a secondary reporting relationship with the Executive and Internal Communications Manager in the Office of Strategic Communications to ensure alignment with emerging communication practices and to foster professional growth. They will be expected to attend regular team meetings consistent with the position.

Key Traits:
- High Emotional Intelligence: Understands the nuances of messaging, stakeholder engagement, and organizational culture.
- Situational Awareness: Understands both the internal dynamics and external factors that impact communication.
- Execution-Focused: Aligns communication efforts with business goals and drives measurable results.
- Knows the Role: Recognizes when and where to be involved, ensuring communications are a strategic asset.
- Excellent Time Management Skills: Demonstrates ability to prioritize tasks to meet deadlines.

• 15% Manages the day-to-day operational unit plans to align with strategic initiatives and to meet established objectives
• 25% Plans, writes, and edits content for various internal and external stakeholders
• 10% Plans and directs unit programs and/or projects to ensure adherence to deadlines and budgets
• 10% Identifies, proposes, and implements new or revised unit operational policies and procedures
• 30% Develops, implements, and delivers communication materials through various mediums to designated audiences
• 10% Prepares speeches, remarks, and presentations for senior organization decision-makers

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
Bachelor's Degree
Communications, Public Relations, Journalism, or a related field.

Required:
- 3+ years of communication experience in higher education, health care, or comparable large and complex organizational environment.
- Demonstrated experience in internal or technical communications or public relations.

Preferred:
- Experience serving as a trusted advisor to leadership, shaping executive messaging and executing communication priorities .
- Experience working in an academic medicine setting or health care setting.
- Proficiency in communications platforms.
- Strong analytical mindset; measures impact and refines strategy accordingly.

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Terminal, 24 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding

Minimum $80,000 ANNUAL (12 months)
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).

SMPH Academic Staff Benefits flyer: (https://uwmadison.box.com/s/r50myohfvfd15bqltljn0g4laubuz7t0)

University sponsorship is not available for this position, including transfers of sponsorship. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Academic Affairs supports the educational mission of the School of Medicine and Public Health through leadership and oversight of multiple programs including health professions program, continuing professional development, student services and academic enrichment programs, community and state outreach educational and engagement programs, admissions and recruitment programs, and multicultural and diversity initiatives that serve our students and trainees. Academic Affairs provides leadership and administrative support for curriculum and student program development, academic planning, educational program accreditation, professional development of faculty and staff to education and training programs, and business operations of the programs and units within the department. The Office of Academic Affairs promotes a professional atmosphere that supports exceptional educational activities that prepare health care providers, scientists and public health professionals for outstanding opportunities to serve the diverse health needs of individuals, communities and populations, and improve the health for citizens in Wisconsin and beyond.

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter (no more than 2 pages) briefly detailing how your qualifications and experiences align with the responsibilities of the position. In addition please upload three writing samples (i.e. news stories and press releases, internal communications, executive communications, etc.)

Applicants selected to proceed in the selection process will be notified directly. All applicants will receive notification once a final selection has been made and the search is complete.

Beth Miller
bmiller53@wisc.edu
608-265-8696
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Communications Manager(CM003)

A53-MEDICAL SCHOOL/ACAD AFFAIRS/EDUC&ACAD

Academic Staff-Terminal

312991-AS