Genesis10 is seeking a Business Analyst for our client in the Mortgage industry. This Contract to Permanent position is located in Plano, TX. 90% remote with onsite required once every 2 months. Must live in the DFW area.
W2 Hourly Pay rate range: $45-$55 per hour; Anticipated conversion to FTE after 6 months.
NO THIRD PARTIES
Description:
- Evaluate and implement process improvements and business transformation initiatives related to mortgage servicing.
- Develop and implement strategies to improve operational efficiency within the servicing department.
- Analyze and re-engineer business processes related to mortgage servicing, utilizing an understanding of business problems and solutions in the context of the servicing lifecycle, to support strategic initiatives.
- Communicate and collaborate with stakeholders (internal and external) to elicit detailed business requirements using techniques such as interviews, document analysis, requirements workshops, process mapping, use case scenarios, and prototypes.
- Provide SME support for business requirements definition, process design, and implementation of processes related to mortgage servicing.
- Help determine project timelines for mortgage servicing projects.
- Build collaborative relationships with stakeholders and external vendors to meet project objectives.
- Create and maintain project artifacts, including project plans, issue logs, meeting minutes, and other documentation.
- Set and manage customer expectations, ensuring effective communication and clarity on project timelines and deliverables.
- Collaborate across departments to initiate and drive new projects within mortgage servicing.
- Track issues and formulate corrective actions to prevent future occurrences, ensuring consistent service delivery.
Responsibilities:
- Experience in SQL server and ability to create new scripts.
- Experience in building business cases and assessing ROI for mortgage servicing projects.
- Ability to create work plans, flow charts, use case diagrams and process flow diagrams.
- Expertise in managing expectations while balancing project alternatives against business constraints.
- Ability to understand business objectives in mortgage servicing and convert them into solution designs or project plans.
- Excellent presentation, facilitation, and communication skills for senior executives and team-level interactions.
- Experience modeling business processes related to mortgage servicing using various tools and techniques.
- Strong analytical, problem-solving, and decision-making skills in a mortgage servicing context.
- Ability to adapt to a fast-paced, continually changing mortgage servicing environment, managing multiple priorities.
- Demonstrated strength in issue management and client relationship management.
- Expertise in using Azure DevOps (formerly known as TFS & VSTS) to articulate requirements.
Requirements:
- Bachelor's degree in business, finance, computer science, or related field with experience in business analysis, mortgage servicing, or strategic program management.
- 5+ years of hands-on experience in mortgage servicing systems (loan servicing platforms, core banking systems, etc.), with functional and technical expertise.
- Familiarity with mortgage servicing platforms such as MSP (Mortgage Servicing Platform), Client, or equivalent servicing systems.
- Experience with integrations between servicing systems and other financial platforms.
- Knowledge of loan servicing operations such as payment processing, escrow management, loan modifications, and default servicing.
- Experience in implementing and supporting mortgage servicing platforms and related technologies.
W2 Status:
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF & Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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Genesis10
life insurance, 401(k)
Apr 18, 2025