Release & Triage Manager

Release & Triage Manager

About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Location: Philly. PA - hybrid work day.

Job Description:

* Responsible for driving on-time, high quality software releases across devices at scale.

* Responsible for complete release management lifecycle which includes scheduling, coordination, build, tools development and deployment of the releases to the customers.

* Develop tools and platforms that are used in release deployment, operations, and Monitoring. Responsibility also includes managing and leading an observability platform that provides visibility into release health and operations in the field.

* Strong technical background in Software engineering including best practices in Agile environment and understanding of complete software development lifecycle.

* Good understanding of Jira plugins & Confluence

* Networking Expertise: In-depth understanding of TCP/IP, DNS, DHCP, routing protocols, and network hardware, with skills in network diagnostics and fundamental networking concepts.

* Domain-Specific Knowledge: Experience with WiFi fundamentals, basics of DOCSIS, and video streaming/encryption/encoding protocols is a plus.

* Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.

* Solid scripting & development language (e.g., bash, Go, Python, etc.)

* Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)

* Experience AWS, Azure or other cloud infrastructure.

* Excellent analytical, verbal and communications skills.

* Agile Methodology: Experience in Agile methodologies, including participation in sprint planning, daily stand-ups, sprint reviews, and retrospectives; ability to collaborate effectively within a cross-functional Agile team.

Nice to have:

* C, C+

* Knowledge with Linux and Embedded software

* Strong Program Management and Release Management experience in Agile environment.

* Knowledge and experience of Linux and Embedded Firmware

* Knowledge and experience in Set-top box, Broadband Gateways, Networking or Home Security domain is plus.

Salary and Other Compensation:

Along with base compensation, this position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.