Highway Operations Technician I

Interview And Hire Announcement

State Highway Administration

Grade 10 (1427) SP#25-41-03

Highway Operations Technician I

Recruitment: The State Highway Administration's (SHA) Office of Transportation Mobility and Operations is currently recruiting for a Highway Operations Technician I position throughout the state of Maryland. This is an Interview and Hire position that is open to anyone who meets the minimum qualifications listed below.

This announcement may also be used for future vacancies throughout the state of Maryland for SHA.

If you indicated veteran status on your application, you must submit your DD-214 along with the completed DTS-1 (application).

Nature of Work:This is the entry level of traffic management center operations work involving traffic systems control, incident/congestion management, and communications. Employees undergo training to learn to operate state of the art, computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. This work requires the operation of electronic traffic detection and communications systems. Employees must be able to communicate, comprehend, and process audio and visual information via various forms of hardware & software. Employees receive close supervision from a Highway Operations Technician IV or another designated official. Employees are required to work rotating shifts, to include evenings, weekends and holidays. In the event of emergency highway conditions, employees are subject to call back during scheduled off hours. Employees in this classification are considered "Essential Employees".

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide

"The State Highway Administration (SHA) has been named a Training magazine Training APEX Awards winner for the sixth consecutive year."

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: None.

Preferred Qualification:

The ideal candidate should possess the following:

• Ability to effectively adapt during rapidly evolving situations
• Acute attention to detail and accuracy
• Excellent map reading skills and computer software skills
• Ability to establish and maintain effective working relationships with other employees and the general public
• Ability to understand and carry out instructions
• Ability to communicate effectively
• Working knowledge and/or experience with transmitting radio communications
• Knowledge of Maryland geography
• Desire to acquire new information and implement new skills

Employees shall be required by the appointing authority to undergo training and successfully complete CHART (Coordinated Highways Action Response Team) Operator I Certification to be eligible for permanent status.

Special Requirements:

• Must be available on-call 24 hours a day (responses to various emergencies) and will be required to provide the employing agency with 24-hour contact telephone number.
• This position is a safety sensitive. Employees in this classification are subject to substance abuse testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs, therefore, is subject to drug testing.
• Employees are required to work rotating shifts, to include evenings, weekends and holidays at any of the operations center located in any MDOT Traffic Management Center in the state.
• May be required by the appointing authority to successfully complete CHART training and certification programs to maintain employment.

TO APPLY:

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.

The state of Maryland offers excellent health and leave benefits, 401k benefits, pension plan a free transit program, and advanced education and training opportunities.

The incumbent in this position may be a member of the covered bargaining unit.

PLEASE NOTE: State Highway Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

Applications must be submitted by the closing date.
If you have any questions, please contact the Recruitment and Examination Division at the number(s) listed below:
410-545-5554

Appropriate auxiliary aids and services for individuals with disabilities will be provided upon request. Please call 410-545-5554. SHA is committed to complying with the letter and spirit of the Americans with Disabilities Act.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. SHA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Issue Date: 03/21/2025