Leasing Specialist

Leasing Specialist

As a Leasing Professional, you are responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments. Work closely with the marketing team to market property, manage social media and other marketing platforms. Work closely with the Property Manager to address delinquency, occupancy and resident complaints.

Essential Duties and Responsibilities:

• Greet prospective residents and give tours while determining housing needs, preferences, close leads and present the available apartments in a friendly and knowledgeable fashion. Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
• Manage the leasing process from initial inquiry through to lease signing, ensuring all documentation arecompleted accurately
• Scheduling appointments to view the community
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
• Collect security deposits, rent and any other charges associated with resident move-ins
• Communicate all lease and community policies to new and current residents
• Follow up with all leads and prospects that did not lease and maintain community's customer base with an effective resident retention program
• Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate
• Seek out new residents with creative marketing techniques to Assist in generating traffic through active participation in the community's marketing strategy
• Respond timely to all calls, emails, and site visits
• Assist with lease renewals
• Ability to communicate effectively both in writing and verbally

• Marketing Experience
• LIHTC experience preferred
• Previous experience as a leasing agent is preferred
• Proficiency in using software such as Yardi preferred
• Outstanding customer service skills
• Strong organizational skills and attention to detail are essential for success in this role.
• Knowledge of computer operating systems (Microsoft Word, Excel, PowerPoint, etc.)
• Excellent communication skills, both verbal and written, are necessary for effective interaction with clients and team members.
• Reliable and dependable team player

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events