Receptionist/Accounts Receivable - Wabash Valley Service Company - Grayville, IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably.FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Salary Range: $16.00 to $17.50 /hour

SUMMARY STATEMENT

Under the direction of the Office Manager, this position is responsible for providing customer service, performing clerical and accounting duties related to processing customer payments, performing bank deposits for payments received, monthly statement distribution, reconciliation of various accounts and setting up new customer accounts.

ESSENTIAL JOB FUNCTIONS

• Provide customer service via phone and face to face interactions. Involves being the customer contact for statement questions, account reconciling discrepancies, providing customer fuel delivery requests to Salesman, and various other customer requests.
• Processing customer payments received via check, cash, credit card, and ACH within the Agvance accounting software.
• Assist with properly setting up new customers within the Agvance software. Including appropriate demographic information, tax status for billing purposes, verifying proper credit approval, and assigning a customer number.
• Perform bank deposits for cash and check payments received. Checks are deposited utilizing a remote deposit scanning technology.
• Assist with monthly customer statement distribution.
• Assist with write-offs of uncollectible balances and reconciliation of various accounts monthly.
• Perform transfers among bank accounts as necessary.
• Facilitate collection from overdue accounts as necessary.
• Assisting with processing and distributing 1099-PATR to applicable individuals annually.

OTHER JOB FUNCTIONS

• Maintaining organized files of deposited checks and shredding after applicable cycle of keeping them has been met.
• Maintain the most accurate customer demographic information within the Agvance software by inputting updates and changes when necessary.
• Assist other Corporate Office Staff with various projects as needed.

REQUIREMENTS

• Proven professional communication and customer service skills.
• Associate degree in business communications, accounting, or the equivalent thereof, and/or prior work experience to demonstrate knowledge of basic accounting and business functions.
• Computer proficient and knowledge of Microsoft Office products including excel, word, and outlook. As well as the ability to use the computer to enhance business processes.
• Detail oriented and desire for accuracy.
• Time management skills to efficiently organize and manage multiple priorities.
• Ability to work independently and in a team-oriented environment.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.