Process Analyst Manager

Continuous Improvement Opportunity in Financial Services

Business Process Analyst Manager

Location(s):

Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339

La Vista:12325 Port Grace Blvd, La Vista, NE 68128

Oakdale: 7755 3rd St. N, Oakdale, MN 55128

Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255

St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Remoteapplicants may potentially be considered for this role.

Schedule:Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Non-remoteemployees must be willing to work this schedule. Given the regional and travel requirements for this position, Osaic is open toremoteapplicants for this position.

Role Type: Full time

Salary: $100,000 - $114,000 per year + annual bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.

Our competitive salaries are just one component of Osaic's total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits

Summary:

Osaic is seeking a highly skilled Continuous Improvement, Business Process Manager with extensive experience in Lean and Six Sigma methodologies. This position will identify and drive key strategic initiatives through identifying people, process and technology streamlining opportunities that enable optimal services to be delivered to our internal employees and Financial Professionals.

The ideal candidate will have a minimum of 7 years of direct experience and at least Green Belt trained. This role requires an individual that is passionate about delivering extraordinary customer experiences leveraging business process improvement techniques to consistently drive impactful outcomes to internal and external customers. This role requires a deep understanding of the Broker Dealer and Wealth Management industry and continuous improvement methodologies and tools.

Responsibilities:

• Assist in developing the continuous improvement framework at Osaic. Responsible for elevating the firm's continuous improvement mindset.

• Engage with business leaders to identify continuous improvement opportunities.

• Ensure prioritized work aligns with enterprise strategic priorities.

• Develop and maintain continuous improvement standard artifacts to ensure consistency in work output from continuous improvement resources.

• Assess, evaluate, and make process improvement recommendations.

• Facilitate Kaizen workshops to identify and drive resolutions with critical business impacts.

• Develop customer journey maps, value stream maps, and process flows.

• Leverage extensive analytical and data analysis experience to drive process insights and recommendations.

• Lead other continuous improvement practitioners and foster a culture of continuous improvement.

• Document and monitor business processes, rules, requirements, metrics, and standard operating procedures as a result of transformation initiatives

• Develop compelling presentations that effectively communicate to executives, senior leaders, and functional leaders.

• Assess end-to-end process performance and identify areas for improvement.

• Build strong, collaborative working relationships across the organization.

• Potential direct people leadership responsibility to manage and mentor team members involved in continuous improvement initiatives.

Education Requirements:

• College degree in Business Management, Business Administration, Data Science, or equivalent area of study. In lieu of bachelor's degree, demonstrated significant experience (12+ years) in enterprise process design/streamlining/reengineering, Six Sigma Lean/DFSS, DMAIC or other related experience.

Basic Requirements:

• 7+ years of direct experience utilizing Lean and Six Sigma methodologies.

• Minimum Green Belt training.

• Required experience in the Broker Dealer / Wealth Management industry.

• Extensive experience in developing customer journey maps, value stream maps, and process flows.

• Strong analytical and data analysis skills utilizing statistical analysis tools (eg: Advance Excel, Minitab, etc.)

• Proven experience leading other continuous improvement practitioners.

• Strong executive presence and the ability to develop compelling presentations.

• Ability to assess end-to-end process performance.

• Excellent interpersonal and communication skills to develop strong, collaborative working relationships across the organization.

• Project and Program Management experience

• Strong leadership and mentoring skills.

• Strong customer focus, result-driven management style

• Superior organizational and communication skills

• Ability to work effectively with all levels of the organization.

• High level of initiative, independent thinker and motivated self-starter.

• Strong problem-solving skills and attention to detail.

• Ability to manage multiple projects and priorities simultaneously.

• Ability to work in a fast-paced environment

• Proficiency with Microsoft applications (Outlook, Word, Excel, PowerPoint, Visio, OneDrive, SharePoint)

Preferred Requirements:

• Masters in business administration (MBA) is a plus.