Mortgage Servicer

Justice Federal Credit Union has been designated as a Best Credit Union to Work For by American Banker, for a third year in a row!

We are seeking Member-driven candidates with a high level of attention to detail for the position of Mortgage Servicer.

This role is responsible for servicing the Justice Federal Credit Union mortgage portfolio, including, but not limited to Triad Manufactured Home Loans and mortgage loans sold to FNMA with servicing retained.

Key Job Functions:

• Providing excellent service to member regarding their mortgage loans.
• Prepares releases, sends, and archives appropriate documentation, and monitors the return or recorded releases.
• Councils members on modifications, refinances, and pre-approvals.
• Makes payments including taxes, property insurance, private mortgage insurance, and refunds.

Required Skills and Experience:

• One to three years of similar or related experience.
• A high school diploma or GED.
• Must be able to push, pull, or lift up to 50 lbs., as needed, and requires extended periods of sitting and/or standing and to be able to use PC, copier, scanner, fax, etc.

Employee Benefits Include:

• Voluntary Life Insurance
• Volunteer Time Off (VTO)
• Flexible Spending Accounts
• 12 Paid Holidays (includes Birthday)
• Generous Paid Time Off Policy (PTO)
• Medical (with HRA) / Dental / Vision Insurance
• Annual Corporate Bonus (based on organizational goals)
• Retirement Savings Plans with 6% Employer Match (fully vested on day one)
• Company-Paid Benefits Including Basic Life Insurance, Disability Insurance, and Financial Wellness
• And more!

Justice Federal does not provide Visa sponsorship to employees or candidates.

Compensation ranges are based on market data that enables Justice Federal Credit Union to remain competitive with other credit unions of similar asset size.

Submitted applications for this position are kept on file while this position is open. Candidates wishing to be considered for other vacancies must submit a separate application for each vacancy for which they would like to be considered.

Employment offers are extended within the compensation range of the position; and are commensurate with candidate experience, knowledge, and geographic location.

Disclaimer: Justice Federal reserves the right to fill this role at a higher/lower grade level based on candidate experience and/or business need.

Equal Opportunity/Affirmative Action employer. This company considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.