Senior Director, Major Accounts (Life Sciences & Healthcare)

You will be responsible for leading a team of Account Directors responsible for growing our largest U.S headquartered Customer relationships within LS&H. Clarivate believes, to be successful, we must align ourselves to best serve the needs of the Customer and, as such, this team would be responsible for selling across our portfolio of SaaS products and consulting services targeted at R&D, Portfolio Strategy and Commercialization personas. A strong renewal base is accompanied by an expectation to upsell and cross-sell new services and solutions. You will be required to leverage strong facilitation and communication skills as well as collaboration with Customer Success, Solution Specialists and Product Management teams to serve these Global Customer relationships.

About You - experience, education, skills, and accomplishments

• Minimum 10 years of relevant experience selling into Global Customers in the Pharmaceutical industry
• At least 7 years Sales Leadership experience
• Demonstrated experience selling multi-million deals, including complex data and business intelligence solutions

• Proven track record of developing skills and behaviors of senior Account Managers

What will you be doing in this role?

• Meet assigned New Business, Retention & Total Business Team targets and other Performance KPIs
• Collate, pressure test and deliver on Forecasts to the business
• Set an ambitious vision, plan and strategy to achieve material growth
  • Motivate and lead your Team to deliver on this plan
• Recruit, onboard and train new talent
• Participate in Customer meetings with key Decision Makers and Influencers
• Coach the team to:
  • Develop a high level of customer intelligence and knowledge
  • Identify the customer's key business questions and use cases
  • Operate and influence within a matrix operating model
• Partner with Customer Success, Product and Marketing teams to optimize the customer journey with Clarivate.
• Work with Consulting Partners and subject matter experts to identify opportunities.

Competencies for this role:

* Strong & Predictable cadence for Forecasting Monthly & Quarterly performance

* Passionate about winning and focused on consistent high performance.

* Confident self-starter with a proven track record of successful business development and/or large-scale deal making.

* High Emotional Intelligence and interpersonal skills * Active listener

* Proactive; makes things happen and inspire others to act.

* Thinks big; can see beyond the present and is not constrained by the status quo. * Excellent presentation, verbal and written communications skills.

* Ability to manage time effectively, diligent in preparation and follow through on key initiatives and ideas.

* Clear thinker with proven ability to synthesize complex issues into simple messages.

About the Team

The LS&H Major Customer team prides itself on its customer focus, teamwork and execution. The diversity of experience and ideas creates an environment that stretches those within the group to learn, develop and raise the bar. We are accountable for our own contributions to the team's success yet also rely on, and trust, others around us to perform.

Hours of Work

This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. This is also a hybrid position working in the office or at a client sites 2-3 days a week.

Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled