Move-In Coordinator

Put your organizational skills to excellent use at Brightview Senior Living!

• Participate in the overall sales efforts of the community by serving as liaison with new residents as they transition to the community as well as provide administrative support to the sales team..
• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
• Coordinate the move-in process for new residents and serve as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
• Work closely with the Business Office Manager to ensure that deposits, entrance fees, monthly service fees, purchase orders, and payment vouchers are processed and reported timely and properly.
• Maintain data in the Yardi lead base system, ensuring that appropriate information is updated timely and in appropriate detail.
• Prepare sales brochure packets and new resident move-in guides; monitor collateral material supplies and update and/or reorder as needed.
• Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
• Provide administrative support to the sales team.
• Greet prospective residents and families to the community; respond to inquiries and conduct personal visits as needed.
• Make follow-up calls to prospective residents to maintain contact as they work through their decision making process.
• Ensure that model apartments are well maintained and ready to show at all times.
• Participate in and attend all required in-service training and education programs as scheduled.
• Other duties as assigned.

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

• Minimum of two years' administrative or face-to-face customer service experience in a fast paced, environment.
• Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
• Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
• Exceptional attention to detail and accuracy in a fast paced environment.
• Positive attitude, enthusiasm and energy.

Discover the Brightview Senior Living Difference!

1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.

2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.

3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.

4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.

5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.