Workday HCM Systems Analyst II

An experienced professional that provides functional support of OU Health HCM systems through design, development, testing, implementation, maintenance, security, reporting, and training. Duties include ensuring data integrity and designing basic reports to create and drive operational efficiencies. Incumbent will achieve success as a strategic partner to internal and external stakeholders by maintaining and enhancing HCM systems, driving process efficiencies, troubleshooting issues, preserving data integrity, complying with security expectations. Uses project management knowledge and skills to help the team deliver the expected outcomes on time.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provides functional expertise in supporting specific functional areas in HCM Systems

• Handles resolution of routine and complex support ticket requests

• Performs business requirements gathering for advance changes

• Identifying system enhancements leading to increased operational effectiveness

• Report scheduling and development of complex reports

• Development and document management of processes, procedures, and guides

• Develops and executes data integrity audits and resolves deficiencies and variances

• Conducts proactive research and identifies opportunities to better use technology

• Performs special projects and duties as necessary

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements: Bachelor's degree required.

Experience Requirements: 3-5 years of relevant experience required.

License/Certification/Registration Requirements: Workday Pro certification is required.

Knowledge/Skills/Abilities Required:

• Strong understanding of processes, process flow and data.

• Deep understanding and experience with HCM systems such as Workday, Paycom, PeopleSoft, Lawson, ADP, etc.

• Strong knowledge of MS Office Suite, strong MS Excel skills (pivot tables, v-look ups and other complex formulas and functions)

• Report writing in an HCM system required.

• Strong analytical skills with a methodical approach to problem solving and implementation with attention to detail.

• Strong ability to apply logic and reason to investigate system issues to root cause

• Strong organizational and interpersonal skills including written and verbal communication skills within all levels of the organization

• Ability to prioritize workload and provide timely follow-up and resolution.

• Ability to handle daily planned and unplanned operational activities both independently and in a team environment.

• Ability to learn and effectively use new technologies.

• Ability to solve complex problems.