Information Technology Generalist 1

Bring your expertise in information technology to the Pennsylvania State Police (PSP)! We are seeking an experienced Information Technology Generalist 1 to join our team at the Bureau of Criminal Investigation (BCI). Your work in this position will help us continue to support PSP in serving the citizens of Pennsylvania. If you are looking for a new and rewarding way to utilize your information technology knowledge, apply today!

As an Information Technology Generalist 1, you will be responsible for providing technical support to BCI. This will include Pennsylvania's designated Fusion Centers that consist of the Pennsylvania Criminal Intelligence Center and the Western Pennsylvania All Hazards Fusion Center. You will be responsible as a co-administrator for the department's Mobile Device Management solution. As the co-administrator, you will oversee BCI's confidential equipment and provide support to other administrators for interagency operations. In this position, you will also function as a subject matter expert for our geographic software by overseeing its infrastructure and integration into the bureau's other intelligence suite of applications. Additionally, you will be responsible for the daily maintenance and system administrative tasks associated with maintaining investigative and intelligence system solutions.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. There may be an occasional need to work outside of normal working hours.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $58,035 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
• One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires you to possess:

  • One or more years of full-time professional experience imaging Windows devices

  • One or more years of full-time professional experience maintaining information technology solutions to include servers, workstation (and supporting clients), etc.

  • One or more years of full-time professional experience administering (i.e., developing and implementing; profiles, restriction and compliance policies, and development and implementation of software packages to all devices within the environment) utilizing the departments mobile device management (MDM) systems through Omnissa Workspace One

  • One or more years of full-time professional experience with IT Asset Management (ITAM) software

  • A valid driver's license which is not under suspension

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must obtain Secret Security Clearance issued by the Federal Bureau of Investigation (FBI) during the probationary period and continually maintain this clearance during employment in the position. Failure to obtain and maintain an FBI Secret Security Clearance will result in the employee's removal from the position. Removal may result in the termination of employment if other placement options are not available.
  
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.