New

AR Charge Off Specialist

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Pensacola
Apr 03, 2025
AR Charge Off Specialist 1. Job Title: Accounts Receivable Charge Off Specialist 2.* *Managers: Kervonda Williams (Sup-GPO), LaChelle Jackson (Asst Sup-HQ) and Ashley Reiter (AM-GPO) 3. Hybrid Onsite Schedule: Required to be onsite 2 days per week/8 days per month (*Set onsite day is Tuesday and other day is Flexible) -Option to be onsite permanently if they are onsite more than 3 days per week 4. Team/Training: Expect to be onsite for 3 weeks of Classroom led Training: Fixed M-F 7am-3:30am CST 5.* *Shift Schedules: M-F; 7am -3:30am through 9am-5:30pm CST They need to be open to start as early as 7am CST and no later than 9am CST- They will be assigned their fixed shift time during Training 6.* *Target Pay: $19/HR 7.* *Contract length: open ended/indefinite with no guarantee for conversion. Extension and conversion are both based off business need/budget and performance 8.* *Interview Process: Resume review before setting up interview Job Description: See full JD attached Experience/Skill Set: * Entry Level: 2-3 years of professional experience (Mainly Call Center) * Call Center Experience is Highly Preferred but technically not required. If they don't have Call Center Experience they need to showcase Heavy Phone Experience (Preferably Inbound call management) * Someone that can handle Back to Back to Back calls * *Not an Accounts Receivables position * *** Attendance and Reliability has been an issue in the past:* No time off during training and please provide notice when requesting time off from supervisors Software: * No high-level technical requirements. Just needs to be tech savvy and sharp-ability to navigate systems proficiently Day 2 Day: * On the phone setting up payment arrangements for Charged off Accounts -Negotiating arrangement or paying accounts completely in full * Handle Accounts * Inbound Calls only (for now): 1000 calls per day for the entire team (15 staff members currently) and working out of a queue; 800 Accounts roughly for the entire team #eastpriority25 Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Apr 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.