Senior DevOps Engineer - Security

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce has one of the best Information Security teams in the world and growing this piece of the business is a top priority! Trust and security are Salesforce's number one value as a company. As a member of the Endpoint Protection Team, you will be focused on protecting Salesforce assets from threats. In this role, you'll be responsible for assessing, deploying, and maturing Salesforce's suite of security tools to provide necessary control and monitoring at an enterprise level.

We are looking for an individual contributor that wants to leverage their existing security development skills, help automate existing operations and reduce the operational overhead to build supportive services.

Required Skills:

• Proficient coding and scripting skills (Go, Python, Shell scripting) for automation and system integration tasks.
• Experience with configuration management tools (Puppet, Helm, Ansible, Chef).
• Familiarity with infrastructure-as-code tools like Terraform, CloudFormation, or Pulumi.
• Capability in setting up and tuning CI/CD pipelines.
• Knowledge of public cloud platforms (AWS, GCP, Azure), supporting systems deployment, configuration management, and application installations within AWS (EKS, S3, VPC, IAM, EC2, SQS), GCP, and/or Azure core services.
• Minimum of 3 years in Linux systems engineering/operations in a DevOps environment.
• Familiarity with endpoint security software, including experience in operating, troubleshooting, installing, and configuring these solutions.
• Ability to leverage AI-driven solutions and tools in security operations to improve efficiency and insights.
• Experience in coordinating and deploying various security tools across all Salesforce endpoints.
• Proficient in endpoint and network troubleshooting.
• Strong verbal and written communication skills, with an emphasis on documentation.

Responsibilities:

• Develop and improve automation for platform-supporting services to reduce operational overhead and enhance system resilience.
• Build comprehensive monitoring metrics and assess system health to identify areas of improvement.
• Work on deploying, managing, and troubleshooting large-scale distributed systems in public and private cloud environments, including multi-region and multi-cloud deployments.
• Design, install, operate, monitor, and troubleshoot endpoint security monitoring infrastructure.
• Conduct root-cause analysis across distributed systems in a global environment and troubleshoot network, hardware, and operating system issues.
• Collaborate on implementing AI-driven insights and tools to bolster security monitoring and response capabilities.

Desired Skills:

• Strong analytical and problem-solving skills, with the ability to remain composed and effective in high-stress situations.
• Knowledge of DevOps practices and experience with containerization, microservices, Kubernetes, and cloud-native applications.
• Agile project delivery experience and understanding of SCRUM ceremonies/practices.
• Up-to-date on industry trends in security, cloud infrastructure, with the ability to articulate these trends clearly.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.