Office Services Coordinator

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provide coverage on the switchboard when assigned.
• Provide backup coverage for reception as needed.
• Perform daily sweeps of the buildings to ensure common areas, conference rooms, and workspaces are clean, organized, and stocked with supplies.
• Maintain cleanliness and inventory of recreation area in the Cafe.
• Provide backup coverage for the Mail Services Coordinator as needed.
• Provide receiving services and work with delivery drivers to coordinate safe deliveries.
• Review UPS invoices for accuracy, assign appropriate billing levels, and submit to accounting to ensure accurate processing and cost allocation.
• Coordinate new hire desk setup, ensuring workstations are properly equipped and ready for use.
• Manage office supply inventory and place orders as needed to ensure availability of essential items.
• Manage employee supply requests and ensure that needs are met in a timely manner.
• Oversee conference room setup for meetings and events, ensuring technology and seating arrangements meet requirements.
• Perform basic maintenance and troubleshooting of office printers, A/V, and other equipment, escalating issues to vendors as necessary.
• Willingness to learn new features and functionalities of office equipment as technologies develop.
• Serve as a liaison with building management and external vendors to address facility issues, schedule maintenance, and coordinate deliveries or repairs.
• Monitor and operate security camera systems to help ensure the safety and security of office premises, promptly reporting any suspicious activity or security concerns.
• Ensure employee satisfaction through understanding of expectations, proactive problem identification and resolution, and maximizing opportunities to build relationships.
• Collaborate with other departments to address employee needs and improve internal service delivery.
• Maintain knowledge of company policies, procedures, and best practices to ensure proper guidance is provided to employees.
• Ensure employee satisfaction through understanding of expectations, proactive problem resolution, and maximizing opportunities to build relationships.
• Support the Office Services department's operational goals by ensuring smooth execution of administrative tasks.
• This position, as part of the overall Corporate Experience Team, works to ensure a memorable experience for employees, customers, and the community.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) and six months to one year of related experience; or an equivalent combination of education and experience. Previous experience in office coordination, facilities management, administrative support, or a customer service-oriented role is desirable.

KNOWLEDGE and SKILL REQUIREMENTS

The ideal candidate will demonstrate:

• Strong organizational and time management skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent communication and interpersonal skills, with a professional demeanor.
• Detail-oriented with the ability to anticipate office needs and proactively address them.
• Proficiency in Microsoft Office 360 and familiarity with office equipment.
• Ability to troubleshoot basic office equipment issues and coordinate technical support when needed.
• Ability to work independently and collaboratively within a team environment.
• Creative problem-solving skills and the flexibility to adapt to changing priorities.
• Ability to lift and move office supplies and equipment weighing up to 50 pounds.
• Ability or interest in forklift certification is a plus.

The work environment:

• Office-based environment with occasional physical requirements related to inventory management, furniture, and event setup.
• Some flexibility may be required for event coordination outside of standard business hours.

N/A

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.