Processor

Processing Agent

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Foundation Knowledge, Skills, and/or Abilities Required To perform this job successfully;

an individual must be able to perform each essential duty satisfactorily.

* Ability to operate computers and basic applications

* Ability to key meticulously with decent speed

* Ability to read, listen, understand instruction and follow

* This work involves minimal outbound calling, so you will need the ability to interact with clarity in communication

* May need to print letters and send outbound letters.

o If Needed; Must be able to work Saturdays

o If Needed; Must be able to work flexible work hours

o Other duties as assigned

Job Title: Processor

Location: Salt Lake City, UT facility

Job Type: Full Time

FLSA Status: Non-Exempt/Hourly

Grade: H

Function/Department: Health Plan and Healthcare Services

Reporting to: Team Lead - Operations

Pay Range: $16.10 an hour

The requirements listed below are representative of the knowledge, skill, and/or ability required;

High School Diploma or Equivalent

Computer skills

Must be flexible to work overtime as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk & climb stairs.

Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.

Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.